The transformation playbook
One of the approaches that organizations take to help them implement and institutionalize their digital transformation is to create a playbook or a series of playbooks that provide strategies and approaches for teams to follow when they execute their transformation. In this section, we will share several playbooks that you can use or adapt to your work, as well as providing some guidance to help you create your own playbooks for your organization.
Playbooks serve a number of purposes in enabling your digital transformation journey:
- Playbooks educate teams, clients, and partners about what you're doing and how a digital transformation is different than how you've worked in the past.
- They formalize new ways of working and set standards that define new practices.
- A playbook professionalizes the digital transformation effort and allows the team to set their direction, whether that team is a Fortune 500 corporation or a single product...