The classical web UI will be deprecated, but at this time, it is still available from the application drawer. Customers are encouraged to move to the new Unified Interface before support is dropped for the classical web UI. The classical interface is marked clearly with the WEB label on the app launcher and is called Field Service. Let's first have a quick look at it before we can dedicate our attention to the new app.
If you are implementing Dynamics 365 for Field Service at this time, you should not even consider the classical web UI, but rather you should be implementing the new Unified Interface from the get-go.
This section provides a quick overview of the classical web UI for those organizations that are still yet to transition. It is meant more as a comparison of what was there, versus what is coming.
In the classical interface, the entire navigation is structured around two main areas. The Field Service area caters...