Summary

This book has clearly established the telephone interview as a strong solution to the current hiring problems that most global organizations are facing. Telephone interviews also solve the problem of searching for talented employees by enabling the recruiter to select candidates from a global pool while keeping the cost down.

This book has forced you to scrutinize the telephone-interview process you are currently following. Benchmarking against the right way to conduct a telephone interview made you aware of the errors that you may have been making currently.

You have learned that best results can be achieved through understanding the telephone-interview process in great detail. Once you understand the nuances involved with the telephone-interview process, it will be easier for you to properly plan and conduct the interviews. Proper planning will also enable you to create formal assessment procedures that will lead to better outcomes.

Additionally, the book also provides a comprehensive...