Managing people (and the project) for success

A system could be defined as an abstract entity that maintains its existence through the mutual interaction of its components/actors. The success of these interactions is determined by an organizations' people. From the outset of a new implementation project, it is required of management to engage, manage, motivate, and evaluate the people involved in the project, throughout the duration of the project.

Finish with the people you start with

Implementing an ERP system requires significant change and buy-in throughout the business. People will learn new skills and work in a new or different way. This requires decision making, as well as a top-down approach within the company structures. In realising the changes required, it is thus important to note that the key people within the project be identified early, and that they be appropriately incentivized to stay on board for the duration of the project. These key staff members may include the original...