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WEB APP TESTING USING KNOCKOUT.JS
WEB APP TESTING USING KNOCKOUT.JS

WEB APP TESTING USING KNOCKOUT.JS: Design, implement, and maintain a fully tested JavaScript web application using Knockout.JS

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WEB APP TESTING USING KNOCKOUT.JS

Chapter 1. Web Application Testing in the Modern Web

Every software development book tries to explain some important technical aspects of a particular framework, technology, or methodology. This book is not different from this approach, but I'd like that everyone reading these chapters will try not only to think of the technicalities, but also to keep in mind the big picture.

Yes, I'd like it very much that we, that is everyone involved in software development, really start to think about the broader scenario, at least in general terms, as the most important objective of our work.

Every technique we learn, every methodology, analysis, and nonfunctional requirement, should be treated and chosen as a brick to build a comfortable house, for a variety of reasons. Concepts such as the end users, stakeholders, project economics, and so on should be handled as primary elements when deciding to adopt a particular technology.

Throughout this book, you will learn something very important in delivering modern web applications; I hope all of these notions will be used to improve web development awareness and understanding, not personal delight.

In this chapter, you will learn:

  • Why software testing should be an essential habit
  • Why the classic jQuery-style development is not the best choice, unless you are developing a general purpose plugin
  • Why we should consider presentation design patterns as the cornerstone of the client-side web development

Software testing

One of the most debated topics in software development is testing. There are a lot of different opinions about many aspects of software testing, from its role in the design process, to the execution frequency and codebase coverage. For example, in most of the agile methodologies, unit testing plays a primary role, but not all projects can follow a strict test-first process. We have to find the best trade-off between the development process principles and the stakeholder's environment.

Not every project is treated in the same way when we talk about software testing. From time to time, there are projects with a very low number of tests; not every part of the code base is covered by any kind of verification.

It happens, this is the real world, and it will continue to happen. However, this is not a healthy way to proceed. Basically, software testing is the proper way to prove that our solution:

  • Works as expected
  • Meets functional and nonfunctional requirements
  • Is free of defects

There are contracts that consider that a project has concluded only in the presence of the appropriate documentation showing the correct system operation. To reach this objective, we need a solid testing strategy; this means that we need to carefully choose the following:

  • The right testing levels (unit, integration, acceptance, and so on)
  • The right testing types (regression, acceptance, usability, security, and so on)
  • The right testing process (test first, waterfall, top-down, and so on)
  • The right testing tools (frameworks, third-party products, dedicated environments, and so on)
  • The right testing outputs/reports, depending on who will evaluate them

Every single topic in these bullet points carries years of professional experience; it's not easy and immediate to become an expert. I also have to say that not every project covers all the enlisted items because of budget, time, or team habits.

On the other hand, there are two main reasons that suggest introducing at least a basic testing coverage from the bottom:

  • Better design
  • To avoid regression errors

This is a minimal scenario, but it's important to define a starting point, and I think this is the best place to begin a journey that will lead to a new way to consider software development.

This starting point is called unit testing, the first level of software testing; it works directly on the code and is usually the easiest to set up and learn.

This kind of testing should never be absent in any software solution. There are plenty of frameworks and libraries for the most important programming languages and Integrated Development Environments (IDEs); not writing tests is just a matter of will.

This book talks about web application testing, but it's not intended to be an exhaustive reference for software testing; more of a short manual, so we need to focus on unit testing. However, it's very important to understand that you should consider this book in a broader context, a piece in the jigsaw.

In particular, this is not a book that talks about Test Driven Development (TDD). TDD is a design methodology that leverages unit testing as the primary working tool. It's quite common to use TDD and unit testing as synonyms, but this is not correct. You cannot practice TDD without unit testing, but you can write unit tests without TDD and improve your design anyway.

In this book, I'd like to show what you need to do to set up a proper testing environment for a web solution, not teach you how to design your applications. Software design is a question of professional experience and involves a lot of general development aspects not specifically related to web development. On the other hand, what you will learn in this book is strictly related to the web application scenario, because we will talk about technical details, frameworks, and libraries that you can only find in web development.

By the way, you are welcome to apply TDD in web development using what you find in these chapters.

The modern Web

The Web has changed a lot since HTML5 made its appearance. We are witnessing a gradual shift from a classic full server-side web development to a new architectural asset that moves much of the application logic to the client side.

The general objective is to deliver rich internet applications (RIA) with a desktop-like user experience. Think about web applications such as Gmail or Facebook. If you maximize your browser, they look like full desktop applications in terms of usability, UI effects, responsiveness, and richness.

Usually, solution architecture is quite simple, a rich and complex user interface on the client side, some application services on the server side. The technology scenario is also very straightforward. On the client side, HTML5, JavaScript, and CSS3 are the emerging options. They are replacing older plugin technologies such as Adobe Flash and Microsoft Silverlight. On the server side, HTTP RESTful services are widely adopted because of their implementation simplicity and standardization across a large variety of programming languages.

This is the main technology trend. Maybe it's not the best technological choice, but it has many advantages in terms of simplicity, integration, and user device penetration.

Widespread device diffusion is undoubtedly one of the most important key success factors of the magic trio, HTML5, JavaScript, and CSS3. In fact, we can assert that almost every device with a modern web browser (PC, tablet, or smartphone) is able to access and deliver an HTML5 application to the user.

In other words, this is why we are here. There are millions of devices out there that allow end users to access our web applications, and we need to assure a reliable interaction for them. Think about home banking web sites. If you access your bank account, you won't feel very comfortable if a money transfer fails because of an application defect. Maybe because developers forgot a critical data validation or didn't properly handle a remote service error, you don't know if your transfer has been accepted or not.

Web applications are growing in complexity, not just because of modern web technologies, but also because of marketing strategies, product placements, or simple market competition. In this scenario, tightly related to the visibility and reputation of a company, we cannot approve a delivery plan that doesn't provide some kind of testing strategy.

Once we establish that testing is a pillar of our solution, we need to understand which is the best way to proceed in terms of software architecture and development. In this regard, it's very important to determine the very basic design principles that allow a proper approach to unit testing. In fact, even though HTML5 is a recent achievement, HTML and JavaScript are technologies that have been in use for quite some time.

The problem here is that many developers tend to approach modern web development in the same old way. This is a grave mistake because back in time, client-side JavaScript development was a underrated and mostly confined to simple UI graphic management.

Client-side development is historically driven by libraries such as Prototype, jQuery, and Dojo, whose primary feature is DOM (HTML Document Object Model or HTML markup) management. They can work in small web applications, but as soon as these grow in complexity, the codebase starts to become unmanageable and unmaintainable. We can't think that we can continue to develop JavaScript in the same way we did 10 years ago. In those days, we only had to apply some of the UI transformations dynamically. Today, we have to deliver full working applications.

We need a better design, but most of all we need to reconsider the client-side JavaScript development and apply the advanced design patterns and principles.

Coming back to the context of this book, a new development approach is essential if one of our objectives is a testable codebase. In fact, once we decide that we want to test our solution, we need to write testable code.

Does this sound silly? Well… not at all. We can't simply say that we want to test our code. We must ensure that it is possible. Not all code is testable.

Roy Osherove in his book, The Art of Unit Testing, gives the following definition:

"A unit test is a piece of a code (usually a method) that invokes another piece of code and checks the correctness of some assumptions afterward. If the assumptions turn out to be wrong, the unit test has failed. A unit is a method or function."

Martin Fowler also writes about unit testing and the concept of isolation (http://martinfowler.com/bliki/UnitTest.html):

"A more important distinction is whether the unit you're testing should be isolated from its collaborators. Imagine you're testing an order class's price method. The price method needs to invoke some functions on the product and customer classes. If you follow the principle of collaborator isolation you don't want to use the real product or customer classes here, because a fault in the customer class would cause the order class's tests to fail. Instead you use TestDoubles for the collaborators."

These definitions of unit testing talk about code that verifies other code isolating individual parts of a program. It's clear that we need to provide at least these basic characteristics to our code if we want to test it. In this book, we are going to suggest some useful design principles, but we won't focus on software development methodologies (for example, Extreme Programming, Waterfall, Agile, and others).

Escaping from the jQuery-style development

The World Wide Web is a fairly simple environment; all the content available is accessible using a web browser. Also, web browsers are conceptually simple applications. They ask for a web resource, a server sends that resource, and they display what's inside the received data. A web resource is nothing else than a series of files that represents different types of content:

  • User interface structures: HTML markup
  • User interface graphic styles: CSS
  • User interface programs and executables: JavaScript
  • Data: JSON or XML

Every browser supports these four types of content even if there are some interpretation differences (global standardization has not yet been reached).

We can say that JavaScript is the programming language of the Web, but its native DOM API is somewhat rudimentary. We have to write a lot of code to manage and transform HTML markup to bring the UI to life with some dynamic user interaction. Also, full standardization does not mean that the same code will work differently (or work at all) in different browsers.

Over the past few years, developers decided to resolve this situation; JavaScript libraries such as Prototype, jQuery, and Dojo have come to light.

jQuery is one of the most known open source JavaScript libraries, published in 2006 for the first time. Its huge success is mainly due to the following reasons:

  • A simple and detailed API that allows us to manage HTML DOM elements
  • Cross-browser support
  • Simple and effective extensibility

Since its appearance, it has been used by thousands of developers as the foundation library. A large amount of JavaScript code all around the world has been built with jQuery in mind. A jQuery ecosystem grew up very quickly, and nowadays there are plenty of jQuery plugins that implement virtually everything related to web development.

A typical jQuery-based web application is something like the following sample page:

<!DOCTYPE html>
<html>
<head lang="en">
    <meta charset="UTF-8">
    <title>jQuery Sample</title>
    <style type="text/css">
        …
    </style>
</head>
<body>
    <h4>jQuery Sample</h4>
    <form id="inputForm">
        <label for="firstName">Name:&nbsp;</label>
        <br>
        <input type="text" id="firstName" name="firstName">
        <br>
        <label for="lastName">Last Name:&nbsp;</label>
        <br>
        <input type="text" id="lastName" name="lastName">
        <br>
        <fieldset>
            <legend>Nationality:</legend>
            <input type="radio" name="nat" value="it" checked>Italian
            <br>
            <input type="radio" name="nat" value="foreign">Foreign
            <br>
            <select id="foreignNat" disabled="disabled">
                <option value="">Select an item...</option>
                <option value="us">American</option>
                <option value="uk">British</option>
                <option value="fr">French</option>
                <option value="other">Other</option>
            </select>
        </fieldset>
        <input type="submit" value="Submit">
        <br>
        <p id="resultMessage"></p>c
    </form>
    <script type="text/JavaScript" src="//ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js"></script>
    <script type="text/JavaScript">
        //JavaScript Code
    </script>
</body>
</html>

Tip

Downloading the example code

You can download the example code files for all Packt books you have purchased from your account at http://www.packtpub.com. If you purchased this book elsewhere, you can visit http://www.packtpub.com/support and register to have the files e-mailed directly to you.

This is a simple HTML page with a single form and bunch of inputs:

Escaping from the jQuery-style development

If we want to validate this form before submission, we can add the following code in the script tag:

function showMessage (message, isError) {
  jQuery("#resultMessage").text(message);
  if (isError) {
    jQuery("#resultMessage").css("color", "red");
  } else {
    jQuery("#resultMessage").css("color", "green");
  }
  jQuery("#resultMessage").css("visibility", "visible");
}
function hideMessage () {
  jQuery("#resultMessage").css("visibility", "hidden");
}

hideMessage();

jQuery(document).ready(function () {
  jQuery("#inputForm input:radio").on("click", function () {
    if (jQuery(this).val() === "it") {
      jQuery("#foreignNat option").removeAttr("selected");
      jQuery("#foreignNat").attr("disabled", "disabled");
    } else {
      jQuery("#foreignNat").removeAttr("disabled");
    }
  });
  jQuery("form").submit(function (e) {
    e.preventDefault();
    hideMessage();
    jQuery("#resultMessage").text("Please fill First Name");
    if (!jQuery("#firstName").val()) {
      showMessage("Please fill First Name", true);
      return;
    }
    if (!jQuery("#lastName").val()) {
      showMessage("Please fill Last Name", true);
      return;
    }
    if (!jQuery("input[name=nat]:checked").val()) {
      showMessage("Please select Nationality", true);
      return;
    }
    if ((jQuery("input[name=nat]:checked").val() === "foreign") &&
      (!jQuery("#foreignNat option:selected").val())){
      showMessage("Please select Foreign Nationality", true);
      return;
    }
    //form submission, for example with an AJAX call
    showMessage("Form submitted", false);
  });
});

The preceding code is a typical example of jQuery-style programming. Nearly every line contains a jQuery call, from pure tag content management to event handling. It works and is also a simple API to learn; an average developer becomes productive in a very short period of time.

In the preceding code, we defined two helper functions (showMessage and hideMessage) to show and hide the alert message. Then, when the page is fully loaded (jQuery(document).ready(…)), we defined two event handler functions: one for the radio button click (jQuery("#inputForm input:radio").on("click", …)) and the other for the form submission (jQuery("form").submit(…)).

In the first one, we activate or disable the drop-down menu, whether or not the Foreign radio option is checked:

Escaping from the jQuery-style development

In the second event handler function, we make some input validation and proceed with form submission only if all the inputs are properly filled, providing a specific status message.

Escaping from the jQuery-style development

The preceding example is a simple one: there are a few HTML tags, the UI logic is quite simple (just a message that appears/disappears and drop-down menu that activates/deactivates), and the validation is pretty straightforward.

Yet, despite its simplicity, all of the code that we just wrote is virtually untestable. There are two main reasons:

  • User interface items are tightly coupled with the user interface logic
  • The user interface logic spans inside the event handler callback functions

The real problem here is that everything passes through a jQuery reference, that is, a jQuery("something") call. This means that we always need a live reference of the HTML page, otherwise those calls fail, and this is also true for a unit test case. We can't think of testing a piece of user interface logic running an entire web application!

Consider a real-case scenario, not this super simple example of a complex e-commerce website, and we need to test a specific page. We need to reach this page first (maybe we also need to enter some user credentials because it's a private page), provide some input data, and then start our test case. Think of repeating this journey as many times as different input data combinations are possible, or try to automate this process in someway. A real nightmare!

Worse than this, you have to repeat the entire process if you simply change a single HTML tag ID and nothing else. The UI logic is unchanged, but we need to assure that no jQuery tag reference breaks if we change something in the HTML markup. This is really too much work to do. We will soon realize that we spend more time running unit tests than developing the application.

On the other hand, large jQuery applications tend to be monolithic because jQuery itself allows the callback function nesting very easily and doesn't really promote any particular design strategy. The result is often a spaghetti code.

jQuery is a good option if you want to develop a specific custom plugin. We will also continue to use this library for pure user interface effects and animations, but we need something different to maintain a large web application's logic.

Presentation design patterns

In the previous section, you learned that a development approach based on jQuery is not a good idea for a large web application.

To move a step forward, we need to decide what's the best option in terms of testable code. The main topic here is the application design; in other words, how we can build our codebase following a general guideline with testability in mind.

In software engineering, there's nothing better than not reinventing the wheel; we can rely on a safe and reliable resource: design patterns. Wikipedia provides a good definition for the term design pattern (http://en.wikipedia.org/wiki/Software_design_pattern):

"In software engineering, a design pattern is a general reusable solution to a commonly occurring problem within a given context in software design.

A design pattern is not a finished design that can be transformed directly into source or machine code. It is a description or template for how to solve a problem that can be used in many different situations.

Patterns are formalized best practices that the programmer can use to solve common problems when designing an application or system."

There are tons of specific design patterns, but we also need something related to the presentation layer because this is where a JavaScript web application belongs.

The most important aspect in terms of design and maintainability of a JavaScript web application is a clear separation between the user interface (basically, the HTML markup) and the presentation logic (the JavaScript code that turns a web page dynamic and responsive to user interaction). This is what you learned digging into a typical jQuery web application.

According to MSDN's patterns & practices, there are other important aspects involved in the presentation design patterns (http://msdn.microsoft.com/en-us/library/ff647343.aspx):

  • Document simple mechanisms that work
  • Provide a common vocabulary and taxonomy for developers and architects
  • Enable solutions to be described concisely as combinations of patterns
  • Enable the reuse of architecture, design, and implementation decisions
  • You have to support user interactions of increasing complexity, involving complex relationships between forms and pages in the user interface
  • Existing business processes change and you have to present new or modified functionalities to your users
  • You have to port your application to other platforms or make the application accessible to additional client types (such as mobile devices)

At this point, we need to identify an effective implementation of a presentation design pattern and use it in our web applications. In this regard, I have to admit that the JavaScript community has made an extraordinary job in the last two years. So far, there are tons of frameworks and libraries that implement a particular presentation design pattern.

We only need to choose which framework fits our needs, for example, we can start by taking a look at the MyTodo MVC website (http://todomvc.com/). This is an open source project that shows how to build the same web application using a different library each time.

In this book, we will use Knockout.JS, one of the most popular libraries that implements the Model-View-ViewModel design pattern.

Most of these libraries implement a so-called MV* design pattern (Knockout.JS does this too). MV* means that every design pattern belongs to a broader family with a common root, which is Model-View-Controller. The MVC pattern is one of the oldest and most enduring architectural design patterns. Originally designed by Trygve Reenskaug, working on Smalltalk-80 back in 1979, it has been heavily refactored since then.

Basically, the MVC pattern enforces the isolation of business data (Models) from user interfaces (Views), with a third component (Controllers) managing the logic and user input. It can be described as (Addy Osmani, Learning JavaScript Design Patterns, http://addyosmani.com/resources/essentialjsdesignpatterns/book/#detailmvc):

  • A Model representing domain-specific data and ignorant of the user interface (Views and Controllers). When a model is changed, it will inform its observers.
  • A View representing the current state of a Model. The Observer pattern was used to let the View know whenever the Model was updated or modified.
  • Presentation was taken care of by the View, but there wasn't just a single View and Controller—a View-Controller pair was required for each section or element being displayed on the screen.
  • The Controller's role in this pair handles user interaction (such as key-presses and actions, for example, clicks), making decisions for the View.

This general definition has slightly changed over the years, not only to adapt its implementation to different technologies and programming languages, but also because changes have been made to the Controller part. Model-View-Presenter and Model-View-ViewModel are the most well known alternatives to the MVC pattern.

The MV* presentation design patterns are a valid answer to our need; an architectural design guideline that promotes separation of concerns and isolation, the two most important factors needed for software testing. In this way, we can test the models, views, and third actor whatever it is (a Controller, Presenter, ViewModel, and so on) separately.

On the other hand, adopting a presentation design pattern doesn't mean that we cease to use jQuery. jQuery is a great library and we will continue to add its reference to our pages, but we will also integrate its use wisely in a better design context.

Summary

This chapter gives a significant vision about software testing in the contemporary web era, starting with the most important consideration; it's unimaginable to think of a web application that is not supported by a solid testing strategy.

You learned that modern web development can't follow the same old paradigms such as using the well known jQuery library as the application cornerstone. Complex web applications tend to become unmanageable and untestable without a good architectural design. Every framework or library should be used in the correct context. jQuery has advantages in developing a plugin and pure user interface customizations, but it's not the best option if adopted as an application logic framework.

We finally saw that if we want to satisfy both maintainability and testability, we need to adopt a presentation design pattern. In the JavaScript community, the emerging presentation frameworks and libraries are a part of the MV* family and they promote separation of concerns and isolation between their components. In particular, Knockout.JS is one of the most well-known libraries and implements a specific pattern variation, which is Model-View-ViewModel.

In the next chapter, you will learn more about Knockout.JS and its features.

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Description

If you are a JavaScript developer, beginner, or an expert who wants to improve quality standards in terms of solutions design and functional verification, this book is for you. Basic understanding of web development, HTML, and JavaScript is required.

What you will learn

  • Introduce and use Knockout.JS in a JavaScript web application as a presentation framework
  • Design a JavaScript web application using the wellknown ModelViewViewModel presentation pattern
  • Set up a simple testing environment with Jasmine
  • Unit test a JavaScript web application using the Behavior Driven Development approach
  • Adopt the correct development strategies to obtain the best results in terms of unit testing
  • Install and set up an automated testing environment using Node.JS and Karma
  • Execute unit testing and code coverage on development and minified production code
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Table of Contents

5 Chapters
1. Web Application Testing in the Modern Web Chevron down icon Chevron up icon
2. The Knockout.JS UI Framework Explained Chevron down icon Chevron up icon
3. The Jasmine Unit Testing Framework Explained Chevron down icon Chevron up icon
4. Unit Testing Strategies Chevron down icon Chevron up icon
5. Setting Up an Effective Testing Environment Chevron down icon Chevron up icon

Customer reviews

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Scott Addie Dec 13, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Messora does a fantastic job of reviewing basics of the MVVM development pattern. As a seasoned JavaScript developer who’s used Knockout on a daily basis for a few years and is interested in developing highly testable Single Page Applications (SPAs), this book was of great value. Best practices are clearly identified, and a thorough explanation is provided for each. Ever wondered how to adopt separation of concerns in the JavaScript world to avoid spaghetti code and why it’s a good idea to avoid using jQuery as the cornerstone of your web application? Ever wondered when to choose BDD over TDD to satisfy your testing needs? The answers are found within.Third party libraries such as Jasmine, Gulp, Karma, Phantom, and Postal are introduced. Coming from a Mocha and Grunt background myself, it was worthwhile to see the differences in Jasmine and Gulp, respectively. If you’re just getting started with Jasmine or if you want a refresher course on writing testable JavaScript, consider this book. It’s also a good read for those coming from a jQuery background who are beginning to explore the plethora of MV* frameworks/libraries out there.
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Adam Rackis Dec 15, 2014
Full star icon Full star icon Full star icon Full star icon Full star icon 5
The author does a great job of diving into the MVVM pattern, Knockout.js, as well as a host of technologies and frameworks that can be used to create automated tests for a single page application, including Gulp, postal.js and Jasmine. The writing is crisp and clear, and the book as a whole was a joy to read. Highly recommend.
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Robert Gaut Feb 06, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I was very pleased to serve as a reviewer on this book. The book is very well-written and is packed with a ton of useful information and practical techniques. The Knockout.JS sections are very clear and approachable to beginners and advanced developers alike. The book especially shines when it comes to unit testing Web apps using Jasmine and the sections on Node.JS, Gulp.JS, Karma, and Phantom.JS are equally impressive. Using the libraries and techniques described in this book have definitely improved my daily development workflows. I highly recommend this book!
Amazon Verified review Amazon
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Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela