Sales Cloud data model and security

In this section, we will explore the functionality of the Sales Cloud data model and security. Sales Cloud is built on the Salesforce Customer 360 platform, which means it benefits from the secure and scalable infrastructure, as well as other capabilities.

It is assumed that you understand the core concepts of the Salesforce Customer 360 platform data model, where data is stored in Objects with individual records. Generally speaking, access to Objects is controlled by profiles and permissions, and the visibility of records is determined by the sharing model.

We will take a look at the Objects that are available in Sales Cloud and explore what they are best used for and how they relate to each other. We will then take a look at the tools available to secure them and the data they hold.

Before we get into those in detail, we will review the breadth of Sales Cloud’s capabilities.

Sales Cloud’s capabilities

Sales Cloud has...