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Salesforce CRM : The Definitive Admin Handbook - Third Edition

You're reading from   Salesforce CRM : The Definitive Admin Handbook - Third Edition Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios

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Product type Paperback
Published in Jan 2015
Publisher Packt
ISBN-13 9781784397562
Length 480 pages
Edition 3rd Edition
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Authors (2):
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Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Organization Administration 2. User Management in Salesforce CRM FREE CHAPTER 3. Configuration in Salesforce CRM 4. Data Management 5. Data Analytics with Reports and Dashboards 6. Implementing Business Processes in Salesforce CRM 7. Salesforce CRM Functions 8. Extending Salesforce CRM 9. Best Practices for Enhancing Productivity 10. Mobile Administration Index

Configuring approval processes


To create an approval process, follow these steps:

  1. Launch the approval process wizard.

  2. Specify Name, Unique Name, and Description.

  3. Specify Criteria for Entering Process.

  4. Specify Approver Field and Record Editability.

  5. Select Email Notification Template.

  6. Configure Approval Request Page Layout.

  7. Specify Initial Submitters.

  8. Activate the approval process.

Choosing an approval process wizard

When you click on the Create New Approval Process button to start creating an approval process, you are presented with these two options in which you can build the process: Use Jump Start Wizard or Use Standard Setup Wizard. The upcoming sections outline the differences between these two mechanisms.

The Jump Start Wizard option

The Jump Start Wizard option is provided as a quick way to create simple approval processes that have a single step. To simplify the settings, the Salesforce CRM application automatically determines some default options for you with this option.

The Standard Setup Wizard...

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