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Salesforce CRM : The Definitive Admin Handbook - Third Edition

You're reading from   Salesforce CRM : The Definitive Admin Handbook - Third Edition Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios

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Product type Paperback
Published in Jan 2015
Publisher Packt
ISBN-13 9781784397562
Length 480 pages
Edition 3rd Edition
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Authors (2):
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Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Organization Administration 2. User Management in Salesforce CRM FREE CHAPTER 3. Configuration in Salesforce CRM 4. Data Management 5. Data Analytics with Reports and Dashboards 6. Implementing Business Processes in Salesforce CRM 7. Salesforce CRM Functions 8. Extending Salesforce CRM 9. Best Practices for Enhancing Productivity 10. Mobile Administration Index

The relationship between a profile and the features that it controls


The following diagram describes the relationship that exists between a profile and the features that it controls:

The profile is used to:

  • Control access to the type of license specified for the user and any login hours or IP address restrictions that are set. This was covered in detail in Chapter 1, Organization Administration.

  • Control access to objects and records using the role and sharing model. If the appropriate object-level permission is not set on the user's profile, then the user will be unable to gain access to the records of that object type in the application. This was introduced in Chapter 2, User Management in Salesforce CRM, and will be covered in detail in Chapter 4, Data Management.

In this chapter, we will look at the configurable elements that are set in conjunction with a profile. These are used to control the structure and the user interface of the Salesforce CRM application.

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