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Salesforce CRM : The Definitive Admin Handbook - Third Edition

You're reading from   Salesforce CRM : The Definitive Admin Handbook - Third Edition Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios

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Product type Paperback
Published in Jan 2015
Publisher Packt
ISBN-13 9781784397562
Length 480 pages
Edition 3rd Edition
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Authors (2):
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Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Organization Administration 2. User Management in Salesforce CRM FREE CHAPTER 3. Configuration in Salesforce CRM 4. Data Management 5. Data Analytics with Reports and Dashboards 6. Implementing Business Processes in Salesforce CRM 7. Salesforce CRM Functions 8. Extending Salesforce CRM 9. Best Practices for Enhancing Productivity 10. Mobile Administration Index

The Salesforce setup menu

Depending on your organization's user interface settings, you will access the setup menu from either the drop-down menu under your name or as a top-level Setup link, as shown in the upcoming screenshots.

The setup menu appears on the left-hand side of the page. Clicking on the menu option text (or the [>] icon to the left of a menu option) expands the menu; you can then select the required menu item link, as shown in the following screenshot for the Manage Users | Users setup page:

The Salesforce setup menu

Clicking on the down arrow icon to the left of the expanded menu option collapses the menu option. You can also expand or collapse all the menu options by clicking on the Expand All or Collapse All links, as shown in the following screenshot:

The Salesforce setup menu

To quickly find a Setup menu item, type the first few characters of the setup name in the Quick Find search box. As you type, any options that match your search term appear in the setup menu. For example, to find the User Interface page, start to type user interface in the Quick Find box, as shown in the following screenshot:

The Salesforce setup menu

At the top of the Salesforce page, you might see the Setup link, as shown in the following screenshot:

The Salesforce setup menu

If you do not see the Setup link at the top of the Salesforce page, then click on your name and you will then see the Setup option, as shown in the following screenshot:

The Salesforce setup menu

This setting is controlled by the Enable Improved Setup User Interface setting, which is covered later in this chapter.

Note

As a system administrator, you will use the Setup menu frequently, so it is recommended that you enable the improved setup user interface.

The improved setup user interface setting is activated for all new instances by default. Existing Salesforce instance admins should be aware that this user interface setting determines how everyone in your organization accesses the Setup menu.

When describing any setup steps within this book, we will begin the navigation path from Setup. For example, to enable the Improved Setup User Interface, we will present the navigation path as Setup | Customize | User Interface | Enable Improved Setup User Interface.

We will now look at how users' login requests are verified and authorized by the Salesforce CRM application.

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