The Packt Gear approach

To recap our solution so far for Packt Gear, we’ve decided they need Service Cloud, Order Management, B2C Commerce, and Marketing Cloud Engagement to form their basic B2C solution architecture.

Based on the information learned in this chapter, we’ll need to decide if they should be leveraging the point-to-point integration approach, integration middleware, or a single-source-of-truth architecture.

Let’s start by reviewing the key factors for deciding if using an integration middleware solution like MuleSoft would be the right pattern:

• Is MuleSoft already being used in the client ecosystem?
• Are there plans for multiple integration points beyond the core three Lightning Platforms?
• Are point-to-point connector integration patterns appropriate for the specific customer scenario or is a more robust integration required?
• Is there a strong preference for minimizing product customization and keeping integration in a dedicated...