The Packt Gear team
Working in the role of B2C solution architect for Packt Gear, you know you'll need a lot of support to design and implement the best solution for the business. Your responsibility will be understanding and creating the documentation to support the overall technical integration, data mapping, and workflow between products in the solution to support the business needs.
We used a couple of simple examples of cross-cloud requirements in this chapter. A real-life solution will have many more, but the process doesn't need to change. Listen for pain points during interviews that can be turned into user stories. Map the user stories to technology solutions and prioritize them as either foundational or incremental. Finally, create the technical documentation to deliver the solution.
From there, you'll need the support of platform-specific technical architects to design and document the implementation details for B2C Commerce, Marketing Cloud, Service...
