Measuring the Process and Solution
We measure to see how far our efforts have progressed. This measurement has multiple dimensions. We examine whether we are achieving Lean flow and delivering work properly. Following that, we deploy the work to see if the changes work in the environment and whether the environment is safe. Finally, we gauge whether the changes created add value and are worthy of continued development.
In this chapter, we will look at the measurements used to answer the questions posed above. We will look at metrics to determine the following:
- Whether we are on track to deliver the solution
- The health of our environments before and after our solution is delivered
- Whether our solution is delivering on hypothesized value
