The Third of the Seven C’s - Completeness

Completeness is a measure of whether you have enough data in your total collection of elements to have a comprehensive assessment of the employee.

The lack of a completeness measure often serves as a barrier to taking a data-driven step forward. For example, I had a customer once tell me they weren’t willing to do anything with HR data analytics until they collected education data on their employees, because otherwise, their data was incomplete.

They should have realized that over 90% of the fields they collected about their employees met the simple rule of being at least 5% filled. In fact, their education data was about 50% filled, which was definitely enough data for effective analysis. I tried to assure them that collecting the additional education data would be a costly and timely exercise, and ultimately, the value the effort provided wouldn’t be worth it. They still refused to buckle. They wanted their...