Troubleshooting

If a packet doesn't appear in the Wireshark main window, perform the following actions:

• Check the right network interface; make sure there is live traffic

• Try turning off/on promiscuous mode

If no interface appears on which captures can be performed, do the following:

• Check if Wireshark has sufficient rights to use a network card to capture data

• Verify capture privileges from http://wiki.wireshark.org/CaptureSetup/CapturePrivileges

Note

You can also use the Wireshark community at https://ask.wireshark.org/ if queries aren't resolved.