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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations 2. Developing Custom Applications FREE CHAPTER 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Controlling lists with Context Menus


It is not common for lists to be controlled with Client Scripts. In the majority of applications, users spend most of their time on a form and interact with a single record. We've already discussed UI Actions, which can be placed onto a list to affect multiple records at once. In addition to these, Context Menus provide even more choice. All the follow options provide controls that run client-side:

Note

Context Menus don't currently work with ListV3, which is the next generation of lists, and is optionally installed in Helsinki, and standard in Istanbul.

  • List title: This provides filters for the table. It is visible when you click on a table's label at the top-left corner of the list. A list title generally affects the whole list in some way, perhaps by limiting the number of records on screen. The following screenshot shows an example of a list title:

  • List header: This provides options for a particular field. It may include choosing a column to sort or enable...

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