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Mastering Microsoft Dynamics CRM 2016

You're reading from   Mastering Microsoft Dynamics CRM 2016 An advanced guide for effective Dynamics CRM customization and development

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Product type Paperback
Published in Nov 2017
Publisher Packt
ISBN-13 9781786466617
Length 402 pages
Edition 1st Edition
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Author (1):
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Deepesh Somani Deepesh Somani
Author Profile Icon Deepesh Somani
Deepesh Somani
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Table of Contents (13) Chapters Close

Preface 1. History of Dynamics CRM FREE CHAPTER 2. Working with Sales 3. Working with Services 4. Working with Marketing 5. Working with the XRM Framework 6. Analytics with CRM 7. Workflow Development with Dynamics CRM 8. Client-Side Scripting 9. Enhancements for Mobile 10. Plugin Development with Dynamics CRM 11. Business Process Flows and Business Rules 12. New Features in CRM 2016

Summary


In this chapter, you learned about workflows in Microsoft Dynamics CRM 2016, when to use workflows and when to opt for plugins, and the new features in workflows in CRM 2016. We also had an overview of the classifications of workflow types and looked at the possible actions that can be implemented with workflows. I urge you to try and explore custom workflow activities for further reading.

In the next chapter, we will go through client-side scripting in Microsoft Dynamics CRM 2016, wherein we will cover client script enhancements, WEB API, and key press events in Microsoft Dynamics CRM 2016.

 

 

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