Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

Arrow left icon
Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
Arrow right icon
Authors (2):
Arrow left icon
Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
Arrow right icon
View More author details
Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

User preferences


User Preferences are stored in the User Preferences [sys_user_preference] table. Many specific user-based preferences are maintained in this table, which is structured very similarly to the System Properties [sys_properties] table. The main difference between a system property and a user preference, is that a user preference is associated with a specific user, whereas system properties affect all users.

One example of a user preference is the Compact the user interface toggle in the settings menu after clicking the cog icon in the top-right of the ServiceNow interface:

There is a user preference record corresponding to that change, called glide.ui.compact. Toggle this setting On, and then navigate to the sys_user_preference table (User Administration | User Preferences). If the Updated [sys_updated_on] field is not shown in the list view, add it and then use it to sort the User Preferences table so that more recently updated records show up on top. If you refresh the list...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at £16.99/month. Cancel anytime