Leavitt’s diamond for change management
Every transformation initiative introduces change and digital transformation at the enterprise scale exacerbates it. One of the hardest challenges enterprise leaders face with digital transformation is managing change across people, processes, and technology. Well-thought-out change management is crucial to digital transformation as it mitigates resistance by preparing employees, streamlining operations, and fostering innovation through technology for upcoming changes. Effective change management ensures that everyone within the organization works toward a common vision.
In 1965, Harold J.Leavitt, a professor of organizational behavior and psychology at Stanford University, developed an integrated model for organizational change management known as Leavitt’s system model, also referred to as Leavitt’s diamond [1]. It was proposed by Leavitt as a way to understand the interrelationships between four key components within...