Summary

During this chapter, you have learned about the importance of performing change management to reduce the risks that are involved in implementing a change in a system, network, or organization. Additionally, you have discovered the various phases of incident response and planning and the need for incident response professionals within the industry. Furthermore, you have explored the role and function of various plans and procedures, common types of documentation, and agreements.

I hope this chapter has been informative for you and is helpful in your journey toward learning about networking and becoming a network professional. In the next chapter, Chapter 13, High Availability and Disaster Recovery, you will learn about various techniques that help network professionals to ensure their network is always up and running.