FAQs

What is the digital copy I get with my Print order?

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Filter reviews by

All

Amazon verified reviews

Dwayne Natwick Sep 24, 2023

Packt Publishing's book on Achieving Digital Transformation using Hybrid Cloud by Vikas Grover, Ishu Verma, Praveen Rajagopalan provides a guide for any company that is attempting to initiate a digital transformation to becoming a cloud native company. Companies have identified that lack of skills is a primary barrier to undertaking a digital transformation. This book assists in providing the knowledge to break down the barriers.

Amazon Verified review

Tomica Kaniski Sep 12, 2023

What I really liked about this book is that it covers all the modern concepts and building blocks of digital transformation and hybrid cloud - strategies and design patterns, virtualization and containers/container orchestrators, IaC, as well as security and best practices. Another great thing about it is that it is not too long or too deep, providing just enough depth for further thinking about the topics covered.

Tiny Sep 11, 2023

We all know the goal for today’s software companies is to be able to add the buzzword “cloud-native.” “Achieving Digital Transformation using Hybrid Cloud” (Packt, 2023) by Vikas Grover, Ishu Verma, Praveen Rajagopalan addresses some of the basic concerns for companies considering cloud options. The use cases and examples are heavily focused on the telecommunications sector, but the background material can be applied across the board. It is a short read with two sections, one focused on Kubernetes and containers and the second on telecommunication implementations. Recommend as background for those with cloud-native installations and as a good guide for those still contemplating the journey. The first chapter summarizes the basic strategy for moving to the cloud and those critical 6Rs (retire, retain, rehost, relocate, replatform, refactor, repurchase). This then changes to a discussion about managing VMS and containers. The authors carefully include all the major players in each section for comparative analysis. This then extends into orchestration whether one uses Amazon, Azure, Google or even strictly Hashicorp interpretations. The final two first-section chapters discuss establishing infrastructure-as-code and inter-pod communication. Again, the old-school techniques are mentioned with Linkerd and Istio, while newer methods such as Submariner and Scupper are also included. The entire cloud-native landscape changes so quickly that it is always beneficial to get a comparative analysis between what was, what is, and what I plan on using. Several different designs and architectural models are also included. The last section, comprising three chapters, focuses almost exclusively on the challenges faced by telecommunications in the cloud environment. Technical limitations are examined for 5G and Radio Access Networks(RAN), showing how and where different technologies can limit successful cloud implementation. These challenges are largely based on access and upgrades between the various sites. After all, no matter how good the pod, if it can not communicate with orchestration, then the ability to use quick upgrades to the edge can be degraded. When securing the cloud, the book offers some best practices. As a security professional, many of the security practices are generic and common-sense approaches. The key to security is always doing the basic tasks well and repeatedly and it is no different for a telecommunications cloud. Finally, the practices suggest considering there are some downsides to hybrid cloud and one must address complexity, implementation, connectivity, security certifications, observability, and cost. Luckily, ways to conquer those challenges have occurred throughout the book. One common complaint with many books of this type is while the comparative is narratively strong, I always like to see charts that directly compare one item to the other. For example, Istio is covered in detail with positives and negatives but no direct comparison occurs between Istio and LinkerD or Istio and Submariner. These type of charts can rapidly upgrade the value of any reference work. Overall, “Achieving Digital Transformation using Hybrid Cloud” offers an effective reference for cloud considerations. If you are working in the telecommunications sector, the last several chapters should be a must-read. Recommend for telecommunications IT and generic cloud professionals.

Jatin bhalla Sep 21, 2023

i would recommend every cloud engineer to read out this book as this will assist you in upgrading your skills.i am devops engineer and this book helped me to learn more things other than my day to day work

William H. Jul 21, 2023

A very comprehensive one-stop look into hybrid cloud. It’s timely because it not only considers the technology but also the processes and best practices which have become clearer recently in the DevOps, security and GitOps space. While details may change the overall approach of this book will continue to be useful for some time. A worthy treatment of the subject.

Achieving Digital Transformation Using Hybrid Cloud: Design standardized next-generation applications for any infrastructure

What do you get with Print?