Programming

Zendesk This page features the latest and most popular technology books focused on Zendesk. Zendesk is a popular customer service software that allows companies to provide efficient support across channels like email, social media, chat, and self-service. The 600-word SEO optimized description provides an overview of the key capabilities of Zendesk and what readers can learn from the featured books, such as customizing Zendesk, integrating it with other systems, building automated workflows, securing the system, and troubleshooting issues. It highlights top titles like Mastering Zendesk for administrators and decision makers looking to get the most value from the platform.

Bestsellers

A range of our top selling data products from the last year

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

What's New

Our latest data releases from the last few months.

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

The Most Popular in Zendesk

Mastering Zendesk

Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you’re a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment.

Cedric F. Jacob

Paperback Jan 2017 412

€41.99

Quick Learns

Our programming books which are under 200 pages long.

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Beginner's Corner

Our top picks for starting your programming journey.

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Mastering Zendesk

Jan 2017 412 pages

4 (6)

eBook

€22.99 ~~€32.99~~

Current Year Titles

2024 Essentials

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Mastering Customer Success

May 2024 170 pages

5 (24)

eBook

€13.99 ~~€20.99~~

Popular Authors (10)

Dr. Sebastian Raschka

Sebastian Raschka is an Assistant Professor of Statistics at the University of Wisconsin-Madison focusing on machine learning and deep learning research. As Lead AI Educator at Grid AI, Sebastian plans to continue following his passion for helping people get into machine learning and artificial intelligence.

Most popular book of Dr. Sebastian Raschka

Instant Heat Maps in R How-to

See 5 other products by Dr. Sebastian Raschka

Ben Auffarth

Ben Auffarth is a full-stack data scientist with more than 15 years of work experience. With a background and Ph.D. in computational and cognitive neuroscience, he has designed and conducted wet lab experiments on cell cultures, analyzed experiments with terabytes of data, run brain models on IBM supercomputers with up to 64k cores, built production systems processing hundreds and thousands of transactions per day, and trained language models on a large corpus of text documents. He co-founded and is the former president of Data Science Speakers, London.

Most popular book of Ben Auffarth

Artificial Intelligence with Python Cookbook

See 3 other products by Ben Auffarth

Greg Deckler

Greg Deckler is a 7-time Microsoft MVP for Data Platform and an active blogger and Power BI community member, having written over 6,000 solutions to community questions. Greg has authored many books on Power BI, including Learn Power BI 1st and 2nd Editions, DAX Cookbook, Power BI Cookbook 2nd Edition and Mastering Power BI 2nd Edition. Greg has also created several external tools for Power BI and regularly posts video content to his YouTube channels, Microsoft Hates Greg and DAX For Humans.

Most popular book of Greg Deckler

Learn Power BI

See 6 other products by Greg Deckler

Stefan Jansen

Stefan is the founder and CEO of Applied AI. He advises Fortune 500 companies, investment firms, and startups across industries on data & AI strategy, building data science teams, and developing end-to-end machine learning solutions for a broad range of business problems.nnBefore his current venture, he was a partner and managing director at an international investment firm, where he built the predictive analytics and investment research practice. He was also a senior executive at a global fintech company with operations in 15 markets, advised Central Banks in emerging markets, and consulted for the World Bank.nnHe holds Master's degrees in Computer Science from Georgia Tech and in Economics from Harvard and Free University Berlin, and a CFA Charter. He has worked in six languages across Europe, Asia, and the Americas and taught data science at Datacamp and General Assembly.

Most popular book of Stefan Jansen

Hands-On Machine Learning for Algorithmic Trading

See 2 other products by Stefan Jansen

Augmented AI

At Augmented AI, they are pioneers in AI education, providing state-of-the-art courses that integrate technologies such as Generative AI, LLMs (Large Language Models), robotics, drones, and edge AI. They aim to democratize access to these advanced technologies, empowering both individuals and organizations to succeed in the fast-paced AI landscape. They engage over 114K subscribers on YouTube and keep their 43K LinkedIn followers updated on the latest in AI.

Most popular book of Augmented AI

Full YOLOv4 Pro Course Bundle

See 5 other products by Augmented AI

Ms. Maaike van Putten

Maaike is a software consultant and trainer with a passion for sharing her expertise to empower others in their careers. Her love for software development shows in the numerous software development projects she participated in and the many certifications she obtained. She has designed and delivered a broad spectrum of training courses catering to beginners and seasoned developers in Java, Python, C# and many other languages and frameworks. Next to that, she has authored multiple books and online courses through multiple platforms reaching over 500,000 learners across the globe.

Most popular book of Ms. Maaike van Putten

JavaScript from Beginner to Professional

See 3 other products by Ms. Maaike van Putten

Yeshwanth Reddy

Yeshwanth Reddy is a highly accomplished data scientist manager with 9+ years of experience in deep learning and document analysis. He has made significant contributions to the field, including building software for end-to-end document digitization, resulting in substantial cost savings. Yeshwanth's expertise extends to developing modules in OCR, word detection, and synthetic document generation. His groundbreaking work has been recognized through multiple patents. He has also created a few Python libraries. With a passion for disrupting unsupervised and self-supervised learning, Yeshwanth is dedicated to reducing reliance on manual annotation and driving innovative solutions in the field of data science.

Most popular book of Yeshwanth Reddy

Modern Computer Vision with PyTorch

See 2 other products by Yeshwanth Reddy

Savaş Yıldırım

Savaş Yıldırım graduated from the Istanbul Technical University Department of Computer Engineering and holds a Ph.D. degree in Natural Language Processing (NLP). Currently, he is an associate professor at the Istanbul Bilgi University, Turkey, and is a visiting researcher at the Ryerson University, Canada. He is a proactive lecturer and researcher with more than 20 years of experience teaching courses on machine learning, deep learning, and NLP. He has significantly contributed to the Turkish NLP community by developing a lot of open source software and resources. He also provides comprehensive consultancy to AI companies on their R&D projects. In his spare time, he writes and directs short films, and enjoys practicing yoga.

Most popular book of Savaş Yıldırım

Mastering Transformers

See 2 other products by Savaş Yıldırım

Bradley Schacht

Bradley Schacht is a principal program manager on the Microsoft Fabric product team based in Saint Augustine, Florida. Bradley is a former consultant and trainer and has co-authored five books on SQL Server and Power BI. As a member of the Microsoft Fabric product team, Bradley works directly with customers to solve some of their most complex data problems and helps shape the future of Microsoft Fabric. Bradley gives back to the community by speaking at events, such as the PASS Summit, SQL Saturday, Code Camp, and user groups across the country, including locally at the Jacksonville SQL Server User Group (JSSUG). He is a contributor on SQLServerCentral and blogs on his personal site, BradleySchacht.

Most popular book of Bradley Schacht

Microsoft Power BI Quick Start Guide

See 3 other products by Bradley Schacht

Joseph Howse

Joseph Howse lives in a Canadian fishing village, where he chats with his cats, crafts his books, and nurtures an orchard of hardy fruit trees. He is President of Nummist Media Corporation, which exists to support his books and to provide mentoring and consulting services, with a specialty in computer vision. On average, in 2015-2022, Joseph has written 1.4 new books or new editions per year for Packt. He also writes fiction, including an upcoming novel about the lives of a group of young people in the last days of the Soviet Union.

Most popular book of Joseph Howse

OpenCV 4 for Secret Agents

See 2 other products by Joseph Howse

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