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Voicebot and Chatbot Design

You're reading from   Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

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Product type Paperback
Published in Sep 2018
Publisher Packt
ISBN-13 9781789139624
Length 296 pages
Edition 1st Edition
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Concepts
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Author (1):
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Rachel Batish Rachel Batish
Author Profile Icon Rachel Batish
Rachel Batish
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Table of Contents (14) Chapters Close

Preface 1. Conversational UI is our Future 2. How Not to Build Your Next Chat and Voicebots FREE CHAPTER 3. Building a Killer Conversational App 4. Designing for Amazon Alexa and Google Home 5. Designing a Facebook Messenger Chatbot 6. Contextual Design – Can We Make a Bot Feel More Human? 7. Building Personalities – Your Bot Can Be a Better Human 8. A View into Vertical-Specific Bots – Financial Institutions 9. Travel and E-Commerce Bots – Use Cases and Implementation 10. Conversational Design Project – A Step-By-Step Guide 11. Summary Other Book You May Enjoy Index

Stay up-to-date with the trends

While this is correct for any digital solution, conversational UI is an extremely new field in computing and it is also extremely dynamic. As such, today's top trends might become huge, but they might also become obsolete and outdated in just a few months. Listen to your clients and make sure that you are providing them with what they expect. Learn from others (learn even from your competitors) and evolve as technology improves and reaches new heights. This includes paying attention to new NLU capabilities, as well as the capabilities of devices and channels. This also includes supporting new types of enabled conversations; adding new functionalities, relevant UI and UX; and, of course, supporting all of the latest popular devices.

Many things that weren't available just a few months back have now become the backbone of some of the leading services. This includes the option to choose between different voices, the ability to build contextual...

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