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Using CiviCRM

You're reading from Using CiviCRM Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM

Product type Paperback

Published in Feb 2011

Publisher Packt

ISBN-13 9781849512268

Length 464 pages

Edition 1st Edition

Languages

PHP

Tools

CiviCRM

Concepts

CRM

Table of Contents (21) Chapters

Using CiviCRM

Credits

Foreword

About the Authors

About the Reviewers

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Preface

1. Achieving Your Mission with CiviCRM FREE CHAPTER

2. Planning Your CRM Implementation

3. Installation, Configuration, and Maintenance

4. CiviCRM Basics: Moving through the System and Working with Contacts

5. Collecting, Organizing, and Importing Data

6. Communicating Better

7. Fundraising: Money for Your Mission

8. Growing Your Membership and Interacting with Members

9. Managing Events

10. Interacting with Constituents: Managing Cases

11. Providing Support: Grant Management

12. Telling Your Story: Building Reports

13. Customization, Community, and Cooperation

Index

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