Chapter 4. Human Task Patterns

Business processes need human interactions for approvals, exception management, interactions with a running process, group collaboration, document reviews or case management, and so on. There are various requirements for enabling human interaction and human intuition within a running BPMN process, which are accomplished using human tasks in the Oracle BPM. This chapter is dedicated to demonstrating human task patterns. In order to bring in the human intuition and human decision mechanism in the process, Oracle BPMN 12c offers you human tasks (user tasks).

Human tasks are implemented by human workflow services that are responsible for the routing of tasks, assignment of tasks to users, and so on. When a token arrives at the user task, the control is passed from the BPM process to Oracle Human Workflow, and the token remains with human tasks until it's completed. As callbacks are defined implicitly once the workflow is completed, the control is...