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MicroStrategy Quick Start Guide
MicroStrategy Quick Start Guide

MicroStrategy Quick Start Guide: Data analytics and visualizations for Business Intelligence

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MicroStrategy Quick Start Guide

Architecture - Installing and Configuring MicroStrategy

There are a good number of solutions, tools, and software that help companies and organizations to make sense of their data by turning it into information. This information needs to be analyzed and visualized in such a way that it can generate knowledge and insight into the past, present, and future of the organization. This cycle of data-information-knowledge-action is commonly known as business intelligence or business analytics, depending on the usage of that knowledge and the focus and perspective of those who make decisions. In simple terms, we can think of business intelligence as a way to maintain and optimize the present by looking into the past, whereas business analytics focuses on transforming the future by changing the present. MicroStrategy has been one of the market's leading business intelligence and analytics platforms since 1989.

This first chapter will introduce the MicroStrategy platform and explain its main components. Then it will cover MicroStrategy installation and configuration so that readers can start creating their first project and reporting applications right away. The following topics will be covered:

  • MicroStrategy architecture
  • Intelligence Server engines description
  • Intelligence Server components description
  • Web and mobile server description
  • Client applications for developers
  • Client applications for administrators
  • Client applications for information delivery
  • Installation and configuration
  • The MicroStrategy metadata
  • Creating and configuring project sources

MicroStrategy architecture

MicroStrategy is a platform suite which satisfies both Business intelligence (BI) and Business Analytics (BA) needs within an organization. It features powerful application software capable of resolving any question related to the past, present, or future of a given company, making MicroStrategy one of the best platforms for BI and BA in the market. MicroStrategy is capable of covering all BI/BA styles from basic reporting, OLAP business analysis, scorecards and dashboards, to more sophisticated predictive analytics and data mining.

MicroStrategy is a hybrid online analytical processing platform, also known as HOLAP. It is capable of generating queries or a SQL (Structured Query Language) from virtually any major relational database, such as Oracle, Teradata, Redshift, SQL Server, and so on. This is what gives MicroStrategy its ROLAP (relational online analytical processing) capabilities. However, it could also work as a MOLAP (multidimensional online analytical processing) with the use of cube structures.

As a developer, it is important to understand MicroStrategy's architecture. The following diagram depicts how MicroStrategy's components commonly fit into the big picture of BI/BA within an organization:

Microstrategy's architecture

At MicroStrategy's platform core resides the Intelligence Server, which connects to a data layer. This data layer acts as a data source, and it could be a relational database with enterprise data, such as a data warehouse or a specialized data mart. However, the Intelligence Server can also connect to a nonrelational data source such as transactional applications (OLTP), flat files, cube data structures, and website content, to name a few. There is also a metadata database or repository that the Intelligence Server uses to store the definitions of all MicroStrategy objects.

There are three main groups of client applications, or tools, within the MicroStrategy suite. First, there are client applications, which allow developers to create reporting and analytics solutions. These applications are MicroStrategy Developer, MicroStrategy Architect and MicroStrategy Web. Next, the information is delivered to the final user or analyst via MicroStrategy Mobile, MicroStrategy Web, Email, Printer, or File (using MicroStrategy Distribution Services, Narrowcast Server, or MicroStrategy Office). Finally, there are some applications with the purpose of managing and monitoring the business intelligence projects. Some examples are MicroStrategy Object Manager, MicroStrategy Command Manager, MicroStrategy Enterprise Manager, and MicroStrategy Integrity Manager.

Narrowcast Server is an information delivery application that is being replaced by Distribution Services.

In the following sections, you will learn in detail how each component fits into the whole architecture, resulting in a robust business intelligence and analytics platform.

Main server components

There are two main server groups in the MicroStrategy architecture. The core of the MicroStrategy platform is an application server called Intelligence Server. There are also two servers that will publish the information to the appropriate delivery method. These servers are the Web and Mobile servers. In the following sections we will learn about them.

The MicroStrategy Intelligence Server

The following diagram shows where the Intelligence Server resides within the platform's architecture:

The application server responsible for orchestrating every other component in the MicroStrategy platform is the Intelligence Server, also called I-Server. It is also the component that handles communication with the data sources (such as data warehouse or nonrelational databases) and the metadata database. There are three main I-Server engines, shown as follows:

  • SQL Engine
    The SQL Engine is responsible for creating the optimized SQL for the database. Once the SQL is generated, the I-Server SQL Engine will pass it to the Query Engine for execution. The SQL Engine also controls the other two engines.
  • Query Engine
    The Query Engine is responsible for sending the SQL towards the database. The I-Server Query Engine will connect to the database via ODBC (Open Database Connectivity) and execute the query. Once the SQL is executed, it will receive it and send it to the Analytical Engine for cross tabbing or additional nonSQL functions.
  • Analytical Engine
    The Analytical Engine is responsible for nonSQL actions such as in-memory manipulations and cross tabbing. Some typical examples of calculations not resolved by the SQL are functions that are not commonly supported by the database like rankings, subtotals, and other OLAP functions. This engine is also responsible for laying out the data in a cross-tab format. Finally, the Analytical Engine is in charge of any in-memory manipulation of the report (this is after the dataset is returned from the database) such as pivoting, Page-by, sorting, and conditional formatting.

In addition, there are three I-Server components that allow scalability, optimization, and distribution of the information:

  • OLAP Services
    MicroStrategy OLAP Services enable MOLAP capabilities with the creation and manipulation of in-memory datasets called Intelligent Cubes. (For more information refer to Chapter 4, Advanced Reporting - Interacting with and Improving Your Reports).
  • Report Services
    MicroStrategy Report Services allow flexible reporting layouts to create dashboards and scorecards. (For more information refer to Chapter 5, Dashboarding - Creating Visual Reporting).
  • Distribution Services
    MicroStrategy Distribution Services facilitate the delivery of reports and dashboards supporting multiple formats, schedules, and transmitters such as email, printers, and file servers.

MicroStrategy Web and Mobile servers

The following diagram shows where Web and Mobile servers reside within the platform's architecture:

Apart from the Intelligence Server, there are other two server components that connect to the information delivery face of the architecture. These servers are MicroStrategy Web and Mobile. The software components of MicroStrategy Web and Mobile are deployed and published using a web server such as Tomcat or IIS. These two communicate with the MicroStrategy Intelligence Server in order to deliver information to the corresponding Web and Mobile client counterparts.

Client applications

The MicroStrategy platform provides a complete set of client tools and applications that enable developers to build and design BI and analytics solutions, administrators to manage BI projects and their life cycle, and users to interact with data, and to discover and analyze it correspondingly.

All these client applications connect to the Intelligence Server, which manages them and controls how, when, and where the data and information should be directed.

For developers

The following diagram shows where developer tools reside within the platform's architecture:

The first client tools are the ones used for design and developing. The applications are MicroStrategy Developer, MicroStrategy Architect, and MicroStrategy Web:

  • MicroStrategy Developer
    Formerly known as MicroStrategy Desktop, MicroStrategy Developer is an application that gives developers the ability to create reporting and analytics solutions. This is the tool that power users or advanced developers utilize to build Public Objects, which include Reports, Metrics, Filters, and dashboards. MicroStrategy Developer also contains administrative features to configure, monitor, and secure the BI project.
  • MicroStrategy Architect
    MicroStrategy Architect is embedded into MicroStrategy Developer's interface and enables designers and developers to create objects that map to the database structures. These objects are called schema objects. (For more information refer to Chapter 2, Project Design - Creating Your Project Foundation).
  • MicroStrategy Web
    MicroStrategy Web is a light client application that permits both developing and performing interactive analysis. It provides a wide range of options, from data browsing, report manipulation and dashboard creation, to self-service, information distribution, and data discovery. In some, this client is used by both developers and final users as well.

For administrators

The following diagram shows where administrator tools reside within the platform's architecture:

The second set of client components includes those used for administration, script automation, monitoring, and managing the BI life cycle. Some applications are MicroStrategy Object Manager, MicroStrategy Command Manager, MicroStrategy Enterprise Manager and MicroStrategy Integrity Manager:

  • MicroStrategy Object Manager
    MicroStrategy Object Manager allows administrators to copy or promote objects across different environments such as nonproduction, test, and production.
  • MicroStrategy Command Manager
    MicroStrategy Command Manager gives the administrators the ability to create scripts to automate the most common administrative tasks. Third-party applications such as BMC Control-M and Airflow, can be integrated with MicroStrategy using Command Manager.
  • MicroStrategy Enterprise Manager
    MicroStrategy Enterprise Manager enables analysis of the information generated by the Intelligence Server and the project's usage. It provides a set of Reports and Dashboards that allow administrators to monitor system and report usage, as well as statistics that can be leveraged to create strategies to optimize the BI and analytics environment.
  • MicroStrategy Integrity Manager
    MicroStrategy Integrity Manager gives developers a tool to compare environments and the objects within, identifying and highlighting changes or differences that could occur between development, test, and/or production environments.

For users and analysts

The following diagram shows where information delivery tools reside within the platform's architecture:

The third set of client applications includes the ones that deliver the information to the final users and analysts. These clients are MicroStrategy Web, MicroStrategy Mobile, and MicroStrategy Distribution Services:

  • MicroStrategy Web
    MicroStrategy Web not only serves as software for development but also as a web-based client that delivers rich visualizations, powerful report manipulations, and interactive dashboards. MicroStrategy Web is integrated with MicroStrategy Distribution Services to deliver information in a variety of formats and media, such as email, files, or printed material.
  • MicroStrategy Mobile
    MicroStrategy Mobile delivers reports and dashboards anytime and anywhere to tablets and phones such as iPads, iPhones, and Android phones and tablets. MicroStrategy Mobile is fully integrated with the MicroStrategy platform, which allows it to use its report manipulation and visualization features, its flexibility, and at the same time provide security and scalability.
  • MicroStrategy Distribution Services
    MicroStrategy Distribution Services is the component of MicroStrategy Intelligence Server that performs the delivery of reports and dashboards in a full range of methods or locations (email, files, MicroStrategy history lists, or network printers) and formats (Excel, PDF, HTML, CSV, text, and so on).

Installation and configuration

The information conveyed in this section provides the prerequisites and minimum system requirements to install the current MicroStrategy, version 10.X. For prior versions, similar prerequisites apply. To make sure the requirements are met, check the MicroStrategy Release Notes (Readme file) that are included with the packaged installation files. In addition, MicroStrategy Online Community (https://community.microstrategy.com/s/) is a great place to find documentation, forums and the latest information about MicroStrategy.

Prerequisites

Before installing the MicroStrategy suite you must make sure these prerequisites are covered:

  • MicroStrategy installation files: Typically downloaded from the MicroStrategy download site in a compressed file.
  • License Key: Obtained from MicroStrategy account executive. MicroStrategy can also be downloaded and installed on a 30-day free trial.
  • Administrative privileges: On a Windows installation it is necessary to have a domain account with administrative privileges and access is required. For Unix/Linux, root access is necessary.

Required software:

  • For Windows:
    • Microsoft .NET Framework 4.0 or 4.5
    • Web server (to support MicroStrategy Web on ASP.NET) Microsoft Internet Information Services 7.x-8.x
  • For Linux/Unix:
    • Web server (to support MicroStrategy Web on J2EE) such as Oracle WebLogic 12c or 10.3.x, IBM WebSphere 7.x-8.0.X, or Apache Tomcat 6.0.x-7.0.X

System requirements

The following table serves as a guideline for the MicroStrategy 10 platform installation. These include recommended memory, available storage, and processor for each component.

MicroStrategy component
Minimum memory
Storage
Hardware

MicroStrategy Intelligence Server

4 GB

12 GB (as a rule, memory times 3)

Windows: 64-bit

MicroStrategy Web (Server)

4 GB

0.5 GB

Windows: 64-bit

MicroStrategy Mobile

(Server)

4 GB

0.5 GB

Windows: 64-bit

MicroStrategy Developer (including Architect)

2 GB

0.25 GB

Windows: 64-bit or 32-bit

MicroStrategy Object Manager

1 GB

0.25 GB

Windows: 64-bit or 32-bit

MicroStrategy Command Manager

2 GB

0.25 GB

Windows: 64-bit or 32-bit

MicroStrategy Enterprise Manager

1 GB

0.25 GB

Windows: 64-bit

MicroStrategy Integrity Manager

2 GB

0.25 GB

Windows: 64-bit

Notes:

For Linux/Unix the recommended hardware is:

  • Oracle SPARC
  • IBM AIX Power Architecture
  • HP-UX Intel Itanium
  • Red Hat/SUSE Linux 32- and 64-bit

For a complete list of supported and certified configurations, you can google MicroStrategy certified and supported configurations. With every release, MicroStrategy Inc. publishes detailed information about system requirements and supported configurations. The current one can be found at: https://www2.microstrategy.com/producthelp/10.10/Readme/content/certified_configurations.htm.

Windows installation

To install MicroStrategy on a Windows machine, it is necessary to log in to the workstation or server using an account with administrative privileges. In addition, the database servers must be in reach (via ODBC/JDBC) from the Intelligent Server to guarantee connectivity to the data warehouse (or data marts) and metadata database.

For development and production installations it is strongly recommended to install the Web/Mobile component on a separate machine from the Intelligent Server. Same goes for other client tools such as Enterprise Manager, Object Manager, Command Manager and Integrity Manager, it is recommended to have them installed on a separate machine too.

The installation of MicroStrategy is simple and guided by the installation wizard:

  1. Download the MicroStrategy suite.
  1. Locate and execute the setup file (MICROSTRATEGY.exe), shown as follows:
  1. This action will launch the installation wizard.
  1. Review and accept the license agreement and input the License Key, shown as follows:
Licences agreement and Licences Key
  1. Install options, including destination location and how many products in the suite will be installed, as shown in the next screenshot:
Lists of the products in the suite that will be installed
  1. If MicroStrategy Web is selected, it is necessary to establish the Internet Information Services (IIS) virtual directory in which the MicroStrategy Web code (ASP.NET) will be deployed. Similarly, for MicroStrategy Mobile, a new virtual directory for the IIS will be created.
  2. Continue with the summary of products to be installed and start the process.
  3. When the installation wizard completes, restart the computer to make sure the installation process has completed successfully.

Unix/Linux installation

There are different installation methods for MicroStrategy on Unix/Linux, either using a Graphical User Interface (GUI), in command-line mode, or silent mode (automated). The GUI mode and the command-line mode will launch the MicroStrategy Installation Wizard displaying the same pages and requesting the same information as the Windows counterpart. It is important to note, though, that MicroStrategy Object Manager , MicroStrategy Developer and MicroStrategy Enterprise Manager can't be installed in a Unix/Linux box.

The MicroStrategy metadata

By definition, a metadata is "data about the data." It is usually a file or database that describes another set of data or information. In MicroStrategy, the metadata repository is a database that contains the definitions of database objects such as tables and fields in a way that developers and users can easily understand. The MicroStrategy metadata could be thought of as a logical bridge between the technicalities of the database and the business terms, measures, and contexts of the organization.

The MicroStrategy metadata maps logical abstractions, called objects, to physical database objects, as illustrated in the following diagram:

Creating and configuring MicroStrategy metadata

Before creating the MicroStrategy metadata, it is necessary to have the following two prerequisites ready:

  • A blank database (Amazon Redshift, DB2, Informix, Impala, SQL Server, Oracle, and so on. For a complete list of certified MicroStrategy metadata databases, check the Readme file or release notes corresponding to the version you are installing.)
  • A DSN (Data Source Name) using the corresponding ODBC/JDBC driver to that blank database.
MicroStrategy Connectivity Wizard can also be used to create a DSN.

The steps to create the MicroStrategy metadata are:

  1. Open the MicroStrategy Configuration Wizard (macfgwizw.EXE). This tool will let you create a MicroStrategy metadata, configure an Intelligence Server, and create a project source among other configuration tasks, as shown in the following screenshots:
  1. Select the corresponding option for metadata creation: | Create Metadata, History List and Enterprise Manager Repositories.
  2. Select a DSN. The DSN will have the connectivity information and driver to access the blank database using ODBC/JDBC protocol.
  3. Follow the review window and click Next until the metadata table creation starts.
  1. During the creation of the MicroStrategy metadata, the MicroStrategy Configuration Wizard creates an empty shell with table structures that will host data about the data. The data that will be later populated within the structures is what we will refer to as MicroStrategy objects. This concept will be explained in the next chapter.

Intelligence Server configuration

Once the Intelligence Server is installed, it needs to be pointed to a MicroStrategy metadata. Once again the Configuration Wizard is used to perform this task. The object resulting from configuring an Intelligence Server is called a Server Definition. In order to create one, it is necessary to take into consideration the following prerequisites:

  • The Configuration Wizard must be executed directly from the same machine where the Intelligence Server is running
  • A DSN pointed to the MicroStrategy metadata database must be created in the same machine where the Intelligence Server is running

The steps to configure an Intelligence Server, pointing it to a MicroStrategy metadata are:

  1. Launch the MicroStrategy Configuration Wizard (if you proceed from the above procedure, the MicroStrategy metadata creation, this wizard should be already open for you).
  2. Select the corresponding option for the Intelligence Server configuration: | Configure Intelligence Server.
  3. Select a DSN. This DSN must point to the metadata.
  4. Once the DSN information is entered, it is necessary to either create or select an existing Server Definition.
  5. The configuration process begins with the Intelligence Server being stopped, then it is pointed to the specified metadata and automatically started again, completing the Server Definition creation or switching to a different one.

Project sources (2-tier and 3-tier)

Once the MicroStrategy metadata is built and the Intelligence Server configured, it is necessary to create one or more Project Sources. A Project Source could be defined as a direct or indirect access point to the metadata. It is used by MicroStrategy Developer and other client interfaces to build, interact, and manage the contents of the MicroStrategy metadata. A Project Source can be created using the MicroStrategy Configuration Wizard or the Project Source Manager.

There are two types of Project Sources:

  • 2-Tier (Direct): It is a Project Source pointed directly to a MicroStrategy metadata using an ODBC/DSN connection. This type of configuration is not recommended for production implementation since it won't guarantee mutual exclusion to the metadata. The 2-Tier configuration, illustrated in the following diagram, is only recommended for some maintenance and administrative tasks that require exclusive access to the metadata while the Intelligence Server is down.

To create a 2-Tier or Direct project source it is necessary to have a DSN/ODBC connection ready pointing to the MicroStrategy metadata database and corresponding credentials. Following are steps to create it from Developer:

  1. Tools Menu | Project Source Manager.
  2. Provide a Project Source name.
  3. Add | select in connection mode Direct.
  4. Provide ODBC DSN with corresponding login and password.

The following screenshot shows what your Project Source Manager will look like:

  • 3-Tier (server): This is a Project Source pointed to the MicroStrategy Intelligence Server that in turns points to the MicroStrategy metadata. This is the configuration used for development and production. A 3-Tier configuration will guarantee that the access to the MicroStrategy metadata is controlled by the Intelligence Server providing centralization, security and fail over support (when combined with a cluster of servers). The below diagram depicts a 3-tier configuration:

To create a 3-Tier or server Project Source, it is necessary to have the Intelligence Server IP address or server name. Follow these steps to create it from MicroStrategy Developer:

  1. Go to Tools Menu | Project Source Manager.
  2. Provide a Project Source name.
  3. Add | select in connection mode Server.
  4. Provide the Intelligence Server IP address, or server name, and a port number if applicable.

4-Tier configuration (MicroStrategy Web and/or Mobile)

Once the Intelligence Server is configured and pointed to a MicroStrategy metadata, the MicroStrategy Web and/or Mobile Server should be configured as well. Open the Web Administrator page, it is usually found in this URL if installed on Internet Information Services (IIS) Web Server https://<your server name>/asp/Admin.aspx . Then add the Intelligence Server IP address or domain name to connect via TCP/IP. The following diagram depicts this type of arrangement, which is called 4-Tier configuration:

Summary

At this point, you should be familiar with the MicroStrategy Platform architecture and understand how the different components relate to each other. Also, you should be able to install MicroStrategy and perform basic configurations such as metadata database creation, Intelligence Server configuration, and Project Source creation (in 2 and 3-Tiers).

The next chapter will introduce the important concept of MicroStrategy Objects. We will learn about a specific category, which will be the foundation for any MicroStrategy Project: The Schema Objects.

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Key benefits

  • Learn the fundamentals of MicroStrategy
  • Use MicroStrategy to get actionable insights from your business data
  • Create visualizations and build intuitive dashboards and reports

Description

MicroStrategy is an enterprise business intelligence application. It turns data into reports for making and executing key organization decisions. This book shows you how to implement Business Intelligence (BI) with MicroStrategy. It takes you from setting up and configuring MicroStrategy to security and administration. The book starts by detailing the different components of the MicroStrategy platform, and the key concepts of Metadata and Project Source. You will then install and configure MicroStrategy and lay down the foundations for building MicroStrategy BI solutions. By learning about objects and different object types, you will develop a strong understanding of the MicroStrategy Schema and Public Objects. With these MicroStrategy objects, you will enhance and scale your BI and Analytics solutions. Finally, you will learn about the administration, security, and monitoring of your BI solution.

Who is this book for?

This book is for Business Intelligence professionals or data analysts who want to get started with Microstrategy. Some basic understanding of BI and data analysis will be required to get the most from this book.

What you will learn

  • Set up the MicroStrategy Intelligence Server and client tools
  • Create a MicroStrategy metadata repository and your first Project
  • Explore the main MicroStrategy object types and their dependencies
  • Create, manipulate, and share Reports
  • Create and share Dashboards
  • Manage Users and Groups
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Table of Contents

9 Chapters
Architecture - Installing and Configuring MicroStrategy Chevron down icon Chevron up icon
Project Design - Creating Your Project Foundation Chevron down icon Chevron up icon
Basic Reporting - Building Your First Reports Chevron down icon Chevron up icon
Advanced Reporting - Interacting with and Improving Your Reports Chevron down icon Chevron up icon
Dashboarding - Creating Visual Reporting Chevron down icon Chevron up icon
Security - Managing Your Users and Their Access Chevron down icon Chevron up icon
Administration - Maintaining and Monitoring Your Project Chevron down icon Chevron up icon
Quick Reference Tables by Object Type Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

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Cynthia Gonzalez Dec 17, 2020
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This is a book with the basics to get started with MicroStrategy. It guides you on how to create all objects, how to use them and what are their components. I recommend it for anyone who is interested in learning this technology from scratch.
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You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela