Email crafting

You’ve captured a lot of notes now that you’ve stepped up your note-taking game. At this point, you need to articulate this to someone (the product manager, the post-sales team, technical support, and so on). You could just copy and paste your notes into an email and let your audience figure it out. Will that be effective? Probably not. You need to consider the goal of your email when crafting it. Are you requesting help? Are you giving a status update? Do you need an item that only this person owns? Don’t get me wrong, context can help – however, it cannot be a brain dump. It also cannot be a novel. Do you realistically think anyone wants to read a wall of text? Should they? Yes. Will they? Probably not. Emails need to find a healthy balance of giving context and getting to the point, without being too long. You can consider using a TL;DR statement in the beginning. TL;DR stands for too long; didn’t read. It originated on online forum...