Summary

In this chapter, you have:

• Learned the importance of understanding employees' differences

• Been introduced to some ways by which you can differentiate between employees

• Considered the impact on employees of your taking their different natures into account

• Examined the risks involved in miscalculating your managerial approach to a given employee

Now we'll conclude our consideration of management styles by looking at some key things that you should always be thinking about as a manager.