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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Data policies


Data policies, unlike UI policies, execute on the server. They are closely linked to UI policies in terms of behavior and functionality. They can even be used as UI policies on the client, when implemented (however, with limited functionality). Strangely, data policies reside in the sys_data_policy2 table. That 2 is not a typo; it has been that way at least as far back as Eureka.

Data policies allow you to prevent certain changes on the server, by rejecting database updates that don't fit the criteria laid out in the data policy. You can either prevent edits by making a field read only, or you can require a field value by making a field Mandatory, using a data policy rule.

While data policies can be used as UI policies on the form, they lack some functionality provided by UI policies. You cannot, for example, make a field visible or hidden using data policies, because there is no server-side equivalent of a contextually hidden field. There is also no advanced view, no scripted...

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