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Implementing Microsoft Dynamics 365 for Finance and Operations Apps

You're reading from   Implementing Microsoft Dynamics 365 for Finance and Operations Apps Learn best practices, architecture, tools, techniques, and more

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781789950847
Length 528 pages
Edition 2nd Edition
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Authors (4):
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JJ Yadav JJ Yadav
Author Profile Icon JJ Yadav
JJ Yadav
Rahul Mohta Rahul Mohta
Author Profile Icon Rahul Mohta
Rahul Mohta
Yogesh Kasat Yogesh Kasat
Author Profile Icon Yogesh Kasat
Yogesh Kasat
Sandeep Shukla Sandeep Shukla
Author Profile Icon Sandeep Shukla
Sandeep Shukla
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Table of Contents (15) Chapters Close

Preface 1. Introduction to Dynamics 365 Finance and Operations 2. Methodology and Initiation FREE CHAPTER 3. Lifecycle Services (LCS) and Tools 4. Architecture, Deployment, and Environments 5. Requirements and Process Analysis 6. Configuration and Data Management 7. Solution Planning and Design 8. Integration Technologies, Planning, and Design 9. Customization and Extension 10. Analytics, Business Intelligence, and Reporting 11. Testing and Training 12. Managing Go-Live and Post Go-Live 13. One Version Service Updates 14. Other Books You May Enjoy

Requirement-gathering techniques

Achieving requirements is the reason why a project exists. You must always ensure you have a lot of due diligence when capturing, maintaining, and using requirements to drive the project toward success.

In the CRP methodology, you must conduct several workshops focusing on requirements collection, understanding validation, and having a solution to the approach.

How good the requirements are depends on how they were collected; the purpose and technique of gathering requirements is a significant contributor. Based on our experiences, we recommend that you leverage a technique that uses the following three verbs:

  • Listen
  • Lead
  • Negotiate

You can use any technique that facilitates information collection and understanding the process based on industry- and customer-specific situations; however, the verbs listen, lead, and negotiate, are expected to be...

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