Exploring the benefits of a cloud-based and mobile-friendly knowledge base
A cloud-based and mobile-friendly knowledge base offers several benefits. Cloud-based means your knowledge base is accessible from anywhere at any time, which is particularly beneficial for remote and asynchronous teams, as employees can access the information they need outside the office or during standard working hours.
Confluence’s mobile-friendly interface adds another layer of convenience. Employees can access a knowledge base from their smartphones or tablets, making the knowledge base more accessible and user-friendly. This is particularly beneficial when employees need to access information on the go. Meanwhile, a cloud-based knowledge base eliminates the need for in-house servers, reducing the need for IT resources to maintain the knowledge base. It also offers scalability – as your organization grows and the volume of information increases, your knowledge base can easily grow with...