Listing out all of the problems
After the analysis, there should be a list of requirements for each department. The first version of the list does not have to make sense, but it does have to capture what the users are complaining about. A sample form listing business problems can look similar to the following screenshot:
Every request is important! However, with limited time and resources, the list of problems and challenges should be graded in the order of importance based on your understanding of your current business process.
Another benefit from writing down a list of the problems you're facing is that you will have a guideline on whether the software solution presented to you will fit the needs of your company.