IVR XML configuration file

FreeSWITCH ships with a sample IVR menu, typically invoked by dialing 5000 from the sample Dialplan. When you dial 500, you will hear a greeting welcoming you to FreeSWITCH, and presenting your menu options. The menu options consist of calling the FreeSWITCH conference, calling the echo extension, hearing music on hold, going to a sub-menu, or listening to screaming monkeys. We will start off reviewing the XML that powers this example.

Open conf/autoload_configs/ivr.xml which contains the following XML:

<configuration name="ivr.conf" description="IVR menus">
  <menus>
    <!-- demo IVR, Main Menu -->
    <menu name="demo_ivr"
      greet-long="phrase:demo_ivr_main_menu"
      greet-short="phrase:demo_ivr_main_menu_short"
      invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
      exit-sound="voicemail/vm-goodbye.wav"
      timeout="10000"
      inter-digit-timeout="2000"
      max-failures="3"
      max-timeouts="3"
      digit-len="4"...