Quality control is imperative to the successful acceptance of the deliverable. In the last chapter, you reviewed quality gates and governance gates that are scheduled to check for quality and to make go/no-go decisions. It is also realistic to assume that scope of work is being inspected as well to approve that the requirements have been met. Scope and quality are like peanut butter and jelly. They just go together. When reviewing quality gates, I mentioned that the inspection of the deliverable is necessary. Riding the bike around the block or checking for chocolate chips is all part of the inspection process of quality control.
Quality assurance is making sure our team is following the steps of the process, and quality control is making sure the result is fit for use and that it works. To track that performance, it may be necessary to utilize visual charts and...