Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases now! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
AI-Powered Commerce

You're reading from   AI-Powered Commerce Building the products and services of the future with Commerce.AI

Arrow left icon
Product type Paperback
Published in Jan 2022
Publisher Packt
ISBN-13 9781803248981
Length 256 pages
Edition 1st Edition
Arrow right icon
Authors (2):
Arrow left icon
Andy Pandharikar Andy Pandharikar
Author Profile Icon Andy Pandharikar
Andy Pandharikar
Frederik Bussler Frederik Bussler
Author Profile Icon Frederik Bussler
Frederik Bussler
Arrow right icon
View More author details
Toc

Table of Contents (17) Chapters Close

Preface 1. Section 1:Benefits of AI-Powered Commerce
2. Chapter 1: Improving Market Opportunity Identification FREE CHAPTER 3. Chapter 2: Creating Product Ideas 4. Chapter 3: Understanding How to Predict Industry-Wide Trends Using Big Data 5. Section 2:How Top Brands Use Artificial Intelligence
6. Chapter 4: Applying AI for Innovation – Luxury Goods Deep Dive 7. Chapter 5: Applying AI for Innovation – Wireless Networking Deep Dive 8. Chapter 6: Applying AI for Innovation –Consumer Electronics Deep Dive 9. Chapter 7: Applying AI for Innovation – Restaurants Deep Dive 10. Chapter 8: Applying AI for Innovation – Consumer Goods Deep Dive 11. Section 3:How to Use Commerce.AI for Product Ideation, Trend Analysis, and Predictions
12. Chapter 9: Delivering Insights with Product AI 13. Chapter 10: Delivering Insights with Service AI 14. Chapter 11: Delivering Insights with Market AI 15. Chapter 12: Delivering Insights with Voice Surveys 16. Other Books You May Enjoy

Enhancing service offerings

Enhancing your service offerings requires a holistic approach, where you look at your offerings from end to end. Your competitors are constantly improving their service offerings based on customer feedback and analysis, so it's crucial for you to do the same. In particular, you can use Service AI to enhance your service offerings in five ways:

  • Identifying growth areas
  • Leveraging AI for creating stronger service offerings
  • Identifying opportunities to boost customer loyalty
  • Finding new uses for your store
  • Getting a picture of bottlenecks before they escalate

Let's explore each of these areas in detail.

Identifying growth areas

Growing revenues is hard. Businesses that have succeeded at scale have all had one thing in common: the ability to continuously generate new value and enhance existing offerings by giving customers more of what they want. In the process, these businesses have created tremendous customer...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at €18.99/month. Cancel anytime