Ethics and explainability in decision making – how KIE helps
We touched on ethics in Chapter 5 when we talked about the importance of being respectful of customer data. While it made good business sense, our approach was also driven by the European GDPR legislation, which has a worldwide impact even if you don’t live in the region.
The EU is proposing similar legislation for AI that is expected to have an equally wide impact. Like the GDPR, its focus is on things that also make good business sense. And since you’re reading a book on business rules and KIE, you’re better prepared than most people for when it comes into operation. There are many reasons, but we’ll focus on two – why AI rules are explainable by default, and how KIE shines a light to explain more on the decisions made by neural networks.
Business rules are explainable by default
One of the things that attracted us to the business rule approach to AI is that rules are explainable...