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Using CiviCRM

You're reading from   Using CiviCRM Develop and implement a fully-functional, systematic CRM plan with CiviCRM

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Product type Paperback
Published in Aug 2016
Publisher
ISBN-13 9781783281459
Length 574 pages
Edition 2nd Edition
Languages
Tools
Concepts
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Authors (3):
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Erik Hommel Erik Hommel
Author Profile Icon Erik Hommel
Erik Hommel
Joseph Murray Joseph Murray
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Joseph Murray
Brian P Shaughnessy Brian P Shaughnessy
Author Profile Icon Brian P Shaughnessy
Brian P Shaughnessy
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Table of Contents (16) Chapters Close

Preface 1. Achieving Your Mission with CiviCRM FREE CHAPTER 2. Planning Your CRM Implementation 3. Installation, Configuration, and Maintenance 4. CiviCRM Basics – Moving through the System and Working with Contacts 5. Collecting, Organizing, and Importing Data 6. Communicating Better 7. Campaigning with Petitions and Surveys 8. Fundraising for Your Mission 9. Growing Your Membership and Interacting with Members 10. Managing Events 11. Interacting with Constituents – Managing Cases 12. Providing Support – Grant Management 13. Telling Your Story – Building Reports 14. Customization, Community, and Cooperation Index

Working with campaigns


Before we delve into the details, let's first understand what a campaign is in CiviCRM. The terminology can be a little misleading, as the word "campaign" may have a specific connotation in different contexts. For example, you might hear the word and immediately think of a political campaign, seeking to elect a person for office; or you might think of a member outreach campaign, which is seeking to increase membership by a certain percentage over a fixed period of time. Both are good examples of how campaigns can be used in CiviCRM; but we want to be flexible enough to think beyond those more common uses of the term.

In essence, a campaign is a project—defined by goals and executed over a fixed period of time. The goals may be monetary in nature, such as a campaign to raise $20,000 in donations to fund a new program; it may be measured in numbers, such as a campaign to increase membership by 10 percent over the course of 2 months; or it may be measured by the success...

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