Summary
In this chapter, we have learned about the importance of planning your go-live in order to support users, including how to approach the activities associated with deploying the functionality and plan how to support users during the time immediately after go-live. All of these benefit from careful planning to ensure minimal disruption to the users of the live system. For post-go-live support, we learned that this is a smaller-scale version of the testing function that was carried out before. Additionally, a lot of the processes and planning that can be applied on a smaller scale.
In the next chapter, we will move beyond the foundation and explore Sales Territories. This functionality enables sales functions that have more complex territory assignment requirements to create a model based on their needs and assignment rules.