Determining How to Deliver Your Salesforce Project

In this chapter, you will learn about different delivery methodologies, and how to choose the delivery methodology most appropriate to your Salesforce project considering the nature of your project and your company’s circumstances and priorities. Next, you will come to understand why a well-thought-out change management strategy is critical to the success of your Salesforce project. Finally, you will learn to envision the structure of your Salesforce Center of Excellence (CoE) – the management and governance framework to oversee your Salesforce program.

You will be introduced to waterfall, agile, and hybrid agile delivery methodologies, as well as the concepts of different project phasing approaches. You will get an understanding of how to craft a communication and change management strategy, along with the related activities required in the different phases of your project. Finally, you will be introduced to the roles...