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Mastering ServiceNow Scripting

You're reading from   Mastering ServiceNow Scripting Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances

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Product type Paperback
Published in Feb 2018
Publisher Packt
ISBN-13 9781788627092
Length 226 pages
Edition 1st Edition
Languages
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Author (1):
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Andrew Kindred Andrew Kindred
Author Profile Icon Andrew Kindred
Andrew Kindred
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Table of Contents (14) Chapters Close

Preface 1. Getting Started FREE CHAPTER 2. Exploring the ServiceNow Glide Class 3. Introduction to Client-Side Scripting 4. Advanced Client-Side Scripting 5. Introduction to Server-Side Scripting 6. Advanced Server-Side Scripting 7. Introduction to Custom Pages 8. Scripting with Jelly 9. Debugging the Script 10. Best Practices 11. Deployments with the Update Sets 12. Building a Custom Application Using ServiceNow Scripting 13. Other Books You May Enjoy

UI actions


UI actions are the buttons, context menu selections, links, and list selections that you find throughout ServiceNow. Because you can make UI actions appear in different areas of the platform, they can be incredibly handy to add your script to.

I tend to find that the form buttons are most used for UI actions. These can be added as helpful additional buttons to add functionality or ways to move records through different states of a process.

A UI action normally runs on the server side; however, we can run them on the client side, too, as we explored in the client-side chapters. By using the tick boxes, we can run UI actions on an insert when the record is created or on an update once the record already exists.

First, let's take a look at the different ways you can display a UI action to the user. By ticking the relevant checkboxes, a UI action you create can be displayed in one or multiple ways. Let's have a look at these options:

  • Form button: This displays the the UI action as a button...
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