You're reading from Managing Microsoft Teams: MS-700 Exam Guide Configure and manage Microsoft Teams workloads and achieve Microsoft 365 certification with ease

Product type Paperback

Published in Feb 2021

Publisher Packt

ISBN-13 9781801071000

Length 452 pages

Edition 1st Edition

Tools

Microsoft Teams

Concepts

IT Certification

Authors (2):

Peter Rising

Nate Chamberlain

View More author details

Table of Contents (23) Chapters

Preface

1. Section 1: Planning and Designing Your Microsoft Teams Deployment

2. Chapter 1: Planning Your Migration to Microsoft Teams FREE CHAPTER

3. Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment

4. Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams

5. Chapter 4: Configuring Guest Access in Microsoft Teams

6. Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams

7. Chapter 6: Managing Endpoint Devices in Microsoft Teams

8. Chapter 7: Monitoring Usage within Microsoft Teams

9. Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams

10. Chapter 8: Managing Collaboration and Chat within Microsoft Teams

11. Chapter 9: Managing Meetings and Live Events in Microsoft Teams

12. Chapter 10: Managing Phone Numbers in Microsoft Teams

13. Chapter 11: Managing Phone System in Microsoft Teams

14. Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams

15. Chapter 12: Creating and Managing Teams

16. Chapter 13: Managing Team Membership Settings

17. Chapter 14: Creating App Policies within Microsoft Teams

18. Section 4: Mock Exams and Assessments

19. Chapter 15: Mock Exam

20. Chapter 16: Mock Exam Answers

Answers and explanations

21. Chapter 17: Assessments

22. Other Books You May Enjoy

Optimizing call quality per user with call analytics

Call analytics allows you to view information about calls and meetings for individual users in your Microsoft 365 environment. You can view information relating to devices, network connectivity, and call quality.

With Call analytics, you may view each step of a call or a meeting and use this information to troubleshoot quality issues.

To use per-user Call analytics, we need to complete the following steps:

Open the Teams admin center from https://admin.teams.microsoft.com and navigate to Users:
Figure 7.20 – Users in the Microsoft Teams admin center
Select a user from the list and click on it. Then scroll down and select Call history as shown in Figure 7.21. Here, you will see a list of calls for the user you have chosen. Click on one of the call entries in this list to view further information:
Figure 7.21 – Selecting a user
Figure 7.22 shows statistics for this call. You can see the status and...