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Communication Toolkit for Introverts

You're reading from   Communication Toolkit for Introverts With practical techniques optimized for introverts, find your voice in everyday business situations

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Product type Paperback
Published in Dec 2014
Publisher
ISBN-13 9781783000685
Length 248 pages
Edition Edition
Concepts
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Author (1):
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Patricia Weber Patricia Weber
Author Profile Icon Patricia Weber
Patricia Weber
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Table of Contents (15) Chapters Close

Communication Toolkit for Introverts
Credits
About the Author
About the Reviewer
Preface
1. Communication Preferences of Introverts and Extroverts FREE CHAPTER 2. Identify and Count on Your Introvert Strengths 3. Confident to Communicate 4. Your Hardworking Wrench: Tighten or Open up Your Listening 5. Your Headband Light - Succeeding in the Business Meeting 6. Tape Measure Your Success for Powerful Presentations 7. Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict 8. On the Level to Negotiate with Success 9. Power Tools of Influence, Persuasion, and Selling 10. Quiet Communication can Triumph

Can you benefit from workplace conflict resolution?


 

"Successful leaders manage conflict; they don't shy away from it or suppress it but see it as an engine of creativity and innovation. Some of the most creative ideas come out of people in conflict remaining in conversation with one another rather than flying into their own corners or staking out entrenched positions. The challenge for leaders is to develop structures and processes in which such conflicts can be orchestrated productively."

 
 --Ronald Heifetz and Marty Linsky, authors, The Practice of Adaptive Leadership

Given people have different needs, styles, perceptions, and values, many times we have to expect conflict. But we can also resolve the conflict in a healthy way. When there is no resolution and feelings fester or when the resolution is disagreeable in some way, it cannot be called healthy.

Healthy conflict resolution can benefit individuals as well as the organization.

Improved self-knowledge

Growing from conflict is inevitable...

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