Part 2: Business Process Automation in Salesforce

In this part, you will learn the next phase of the automation cycle – how to automate your business processes using Salesforce Flows. Flows provide a wonderful functionality where you shall be able to declaratively and to some extent minimal coding knowledge and implement your business processes by automating them using this flow feature. This part will help you learn tools, techniques, and methods you can implement and incorporate to transform business needs into working automated functions in your system.

In this part, we’ll discuss some of the challenges that we face in most Salesforce projects, and suggest methods to handle them:

• Admins and business analysts often overlook Salesforce Flows due to their perception as a tool intended for only advanced technical team members.
• Implementing an automated feature as requests come in from end users.
• Team members do not understand the flow execution order...