Crowdtesting as part of Testing Center of Excellence (TCOE)
When and where should crowdsourcing be introduced in a typical end-to-end testing engagement? Crowdtesting is often embedded in an end-to-end testing scope and employed during user acceptance testing. It is also used for niche testing needs, such as localization, translation, content testing, and accessibility testing.
Key challenges of adopting crowdtesting
Crowdsourced testing utilizes testers spread across the globe. However, typical problems with these distributed teams include the following:
Communication challenges
Increased management overhead
Difficulty in obtaining stakeholder buy-in
Problems in synchronizing all the stakeholders on product updates
Additional issues encountered in crowdsourcing include the following:
The need to ensure the security and confidentiality of the product
Keeping the crowd motivated and encouraged regardless of monetary returns
Difficulty in analyzing and interpreting the varied results of a crowd's efforts...
