Defining your communication approach

A working communication process is the next key aspect for the successful implementation of a compliance program. There are two reasons for this. The first one is about the nature of the compliance project. As mentioned in the previous recipe, compliance means change. To gain support not only from your senior management and business managers, but also from the employees affected by those changes, an adequate communication plan must exist or must be implemented prior to starting the project. The other reason is that each employee must be reached to know what is expected of them. If there are changes or additions to policies, a communication strategy must exist to reach the affected users. Keep in mind that you wouldn't need to reach all the users every time you wish to communicate information.

Getting ready

The structure of your project management team and responsibilities must be defined. You must know who is responsible for which business area. This should...