Chapter 9. Business Intelligence
In this chapter we will cover perhaps the most important aspect of an ERP solution—Business Intelligence (BI).
Business Intelligence can be thought of as a broad category of applications, tools, technologies, and methods used to help companies get a clear view of internal and external aspects of their business to enable better decision making.
It can be defined as a set of tools that can capture, calibrate, and store information from different systems for analysis and graphic presentation of data in the form of charts, reports, key performance indicators, and dashboards.
Business Intelligence systems aim at aggregating and delivering concise information to the relevant individuals from different systems, in a consolidated, reliable, and accurate way. The same data could mean different things to different people. So, how data is presented depends on its relevance to different individuals. Let's consider an example of a customer and item ledger. The item and...
