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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

GlideForm (g_form)


The GlideForm API is exposed within client-side scripts as the g_form variable. This API provides methods for interacting with forms and fields, adding messages for the user, adding and removing options from a drop-down field, and more.

In the following section, we'll discuss some of the more commonly used and useful methods of the GlideForm API, and see how they can be put to use.

Setting/Clearing messages on the form and fields

There are multiple methods for setting and clearing messages within forms, both at the top of the user interface (similar to the behavior of the server-side APIs: gs.addInfoMessage() and gs.addErrorMessage()), and against specific fields.

These methods are: showFieldMsg(), hideFieldMsg(), showErrorBox(), and hideErrorBox().

These methods of the g_form API are extremely useful for communicating information to the user from client scripts or UI policies, such as whether or not a field meets certain validation criteria.

One such set of field-level methods...

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