IT automation is – in its broader sense – the processes and software that help with the management of the IT infrastructure (servers, networking, and storage). In the current shift, we are supporting for a huge implementation of such processes and software.
At the beginning of IT history, there were very few servers, and a lot of people were needed to make them work properly, usually more than one person for each machine. Over the years, servers became more reliable and easier to manage, so it was possible to have multiple servers managed by a single system administrator. In that period, the administrators manually installed the software, upgraded the software manually, and changed the configuration files manually. This was obviously a very labor-intensive and error-prone process, so many administrators started to implement scripts and other means to...