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JIRA 7 Essentials

You're reading from   JIRA 7 Essentials Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues

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Product type Paperback
Published in Nov 2016
Publisher Packt
ISBN-13 9781786462510
Length 398 pages
Edition 4th Edition
Languages
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (12) Chapters Close

Preface 1. Getting Started with JIRA FREE CHAPTER 2. Using JIRA for Business Projects 3. Using JIRA for Agile Projects 4. Issue Management 5. Field Management 6. Screen Management 7. Workflow and Business Process 8. E-mails and Notifications 9. Securing JIRA 10. Searching, Reporting, and Analysis 11. JIRA Service Desk

Branding your customer portal

You can brand your customer portal for your service desk with the following options:

  • Help center name: This is the overall name for your help center. Think of this as the name for your JIRA instance.
  • Help center logo: This is the logo for your help center that will appear in the top-left corner. Think of this as the logo for your JIRA. JIRA Service Desk will use this logo to automatically change and adjust the top bar color.
  • Customer portal name: This is the name for a specific service desk portal.
  • Customer portal introduction text: This is a welcome text that will be displayed for a specific service desk portal.
  • Customer portal logo: This is the logo for a specific service desk portal.

The following screenshot illustrates each of these items on a sample customer portal:

Branding your customer portal

To configure a specific customer portal's branding, perform the following steps:

  1. Browse to the project administration page of the service desk you want to brand.
  2. Select Portal settings from...
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