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HashiCorp Terraform Associate (003) Exam Guide
HashiCorp Terraform Associate (003) Exam Guide

HashiCorp Terraform Associate (003) Exam Guide: Prepare to pass the Terraform Associate exam on your first attempt

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Profile Icon Chandra Mohan Dhanasekaran Profile Icon Manjunath H. Gowda
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Arrow left icon
Profile Icon Chandra Mohan Dhanasekaran Profile Icon Manjunath H. Gowda
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Paperback May 2024 344 pages 1st Edition
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HashiCorp Terraform Associate (003) Exam Guide

Why Do We Need Terraform?

This chapter will help you understand how infrastructure provisioning was done in different periods of IT history, the challenges associated with it, and how infrastructure automation tools solved those problems.

You will learn what Infrastructure as Code (IaC) is and its advantages when compared to the manual provisioning of infrastructure. Then, this chapter will discuss the various tools/services available on the market for Infrastructure as Code, and their pros and cons with respect to Terraform.

Further, the chapter will discuss the Terraform tool and its advantages over other tools/services used for Infrastructure as Code. Finally, the chapter will conclude by providing an overview of the licensing change made by HashiCorp.

History of Infrastructure Provisioning

Historically, infrastructure deployment has undergone three key technological changes:

  • The datacenter period
  • The virtualization period
  • The cloud period

In the datacenter period, infrastructure deployment and configuration were fully manual. Right from putting up the racks; stacking the servers, routers, and switches; installing operating systems and cabling them; and ensuring offsite backup for disaster recovery. There was very little scope for automation in infrastructure tasks. Automation tasks were limited to installing the OS via the Unattended Install option, configuring the software, and so on.

In the virtualization period, infrastructure deployment got better. VMware was the pioneer in creating production-grade virtualization offerings. Some of the time-consuming tasks, such as operating system installation and application configuration, could then be deployed in a matter of minutes. Further, centralized backup and patching helped reduce the duration and complexity of tasks. Although virtual machines could be provisioned instantly, this was limited by the hardware you had already purchased for your VMware-based setup in your datacenter.

Some automation started taking place at this stage with HashiCorp’s Vagrant tool.

Vagrant helped quickly provision the development environment by adding the required resources and their dependencies in the Vagrant configuration files. These files were then used by the Vagrant tool to create the virtual machine in the VMware Workstation. This helped with quickly creating test environments and pre-production environments to test certain features before moving them to production. Since the provisioning and de-provisioning of the servers was done using the configuration files, the process could be automated easily, making it quicker and less error-prone.

Though the amount of infrastructure automation increased at this stage, it was limited to vendor-specific tools. Professionals were still using VMware-specific tools and technologies to automate production-grade setups. The same tools could not be carried to other vendors’ solutions.

To summarize the discussion so far, the following were the challenges of infrastructure automation in the datacenter and virtualization periods:

  • Manual processes were error-prone
  • High expenses
  • A long time was needed to set up the infrastructure required for application deployment
  • A lack of tight integrations between various products
  • Dependence on vendor-specific automation tools in the virtualization world
  • Deploying applications in a different geographical region was a herculean task

It was the cloud era that paved the way for infrastructure automation in a significant manner by solving some of the above key challenges.

Why Is the Cloud Model a Good Fit for Infrastructure Automation?

The cloud model is considered suitable for infrastructure automation for the following reasons:

  • Any creation/deletion/modification of a resource in the cloud can be done by calling an API
  • There is seamless integration between the various resources of the cloud that can be stitched together for a production-grade solution
  • You can access the same set of resources in different geographical regions to deploy the same solution
  • The compute, network, security, and SaaS tools are software-defined and can be created, modified, and integrated into the virtual environment

Now that you have reviewed the history of infrastructure provisioning and the challenges associated with each period, you are ready to explore the automation of infrastructure provisioning using IaC.

Infrastructure Automation Using IaC

As the name implies, IaC refers to managing infrastructure resources in the form of code instead of manual provisioning. This involves the creation, modification, and deletion of all the infrastructure resources via code.

One of the key principles of DevOps is automation. IaC precisely fits into this principle. Apart from automation, IaC also provides the advantage of using the same best practices that are used for application code in the Software Development Life Cycle (SDLC). This implies that, now, even infrastructure could be versioned and pipelines can be created for continuous deployment since it is all in code.

The following section presents the key advantages that IaC provides over manual deployments.

Advantages of IaC

While looking at the advantages of IaC, it will be compared against manual deployment. Some of the key advantages are listed below:

  • Quicker deployment timelines: When the whole solution is in code that has been vetted, tested, and approved, it is easy to deploy everything in one go. This takes less time than the same deployment being done manually.
  • Consistently repeatable deployments: As the resources are provisioned with the same set of APIs, you can expect the same behavior every single time it gets deployed. The uniformity of the deployment behavior provides assurance about the stability of the solution.
  • Version controlled via a source code management tool such as Git: The configurations and integrations of all the resources can be carried out in code, which is stored in a tool such as Git. This helps you with versioning, merge requests, approvals, and so on. If there is an issue with the latest deployment, it is easy to roll back to the previous version.
  • Better operational efficiency: Automating the process of launching and managing resources allows quicker deployment, which frees up the operations team to work on other important items rather than spending time just setting up the environments.
  • Self-service: If you want to empower the development team to deploy the infrastructure, you can set certain guidelines for the modules/templates. They can use these guidelines for self-service and don’t have to depend on other teams.
  • Accountability: All code written, every modification made, and every line deleted is tracked in the version control system. It is easy to assign accountability to the person responsible for any tasks performed.
  • Increased security: IaC embeds security from the base level and in each layer, such as the network, app, and database layers. Once these are validated by the infosec team, they can be used by all teams. This improves the overall security posture of the organization.

In the next section, you will review the various techniques used in the industry for provisioning infrastructure automatically and how they compare against Terraform.

Various Options for Implementing IaC

There are many ways of implementing IaC. Which option you choose depends on various factors, such as the level of automation required, the skills available in the team, the cloud platform chosen for application deployment, the plan for a multi-cloud presence, and so on. In the following sections, you will go through the options that are regularly used in the industry. Though there are options, Terraform has emerged as a go-to tool for IaC.

Ad Hoc Scripts

Ad hoc scripts are typically written in Shell script, Perl, or Python to automate some of the infrastructure provisioning by directly calling the API and writing the required logic to integrate the resource into the solution. The disadvantage of this is that there is no standardization, and hence each person may solve a problem using different logic and resources in the scripting languages. Scripts written today may not make sense to the same person after three months.

Configuration Management Tools

Configuration management tools such as Chef, Puppet, and Ansible are meant to be used for managing the configuration of software within the operating system. These tools also support infrastructure provisioning. All three of these tools were launched before Terraform and were used by engineers for infrastructure automation. However, this is not their primary functionality. It is important to use the right tool for the right job. Using the wrong tool could give sub-optimal results or could require more effort from you to achieve the same result that could have been achieved using the right tool with minimal effort.

If you want to create the infrastructure for a three-tier architecture-based solution, you may end up spending a similar amount of time on all three tools to create the initial infrastructure. However, the complexity starts when you start modifying the infrastructure.

Consider an example where you want to increase the number of servers from three to six:

  • Write commands that will give the number of servers running in the account
  • Write logic to calculate the new instances to be launched
  • Finally, write code to launch these additional instances

In the case of Terraform, it is as simple as changing the number of servers from three to six. Terraform takes care of figuring out what needs to be done to get the servers to six.

Cloud-Based IaC Services

Each of the major cloud vendors has its own service for IaC functionality:

  • AWS has CloudFormation and Cloud Development Kit (CDK)
  • Microsoft Azure has Azure Resource Manager
  • GCP has Cloud Deployment Manager

Each of these services has very tight integration with the services of the particular cloud, and their support for new services in that cloud will be significantly quicker than any third-party tool, such as Terraform or Pulumi. However, if you need to be present in multiple clouds, are unsure about sticking with a single cloud provider, or just want the team to learn how to use one tool that can be used across the infrastructure, platform, and SaaS tools provisioning automation, then it is better to choose a tool like Terraform that is not dependent on any single vendor but works across them all.

Cloud-Agnostic IaC Tools

Terraform by HashiCorp is a pioneer in cloud-agnostic IaC tools (i.e., able to run on any cloud without getting tied to a single cloud). In recent years, a new tool called Pulumi has also been slowly adopted. Pulumi lets users write code to deploy applications in the language of their choice. Currently, it supports Node.js, Python, Go, .NET, Java, and YAML format.

Note

The AWS Cloud Development Kit (AWS CDK) lets you define the AWS cloud infrastructure in a general-purpose programming language such as TypeScript, JavaScript, Python, Java, C#/.NET, or Go. Both Pulumi and AWS CDK expect you to have some programming language knowledge to make the best use of the tool.

What Is Terraform?

Terraform is an IaC tool that lets you create and manage your infrastructure by writing code in a simple language called HashiCorp Configuration Language (HCL).

The following section describes the features of Terraform and explains how the problems of manual provisioning and other IaC options are solved by Terraform.

Features of Terraform

We will explore the primary features of Terraform in this section.

Cloud/Vendor Agnostic

A tool that is very specifically oriented toward a particular platform becomes highly dependent on the features of the platform and hinders customers’ ability to switch to another platform when they want to. It is very important for an IaC tool to be cloud-/vendor-agnostic (i.e., able to run on any cloud without getting tied to a single cloud/vendor) for such customers. Unlike many IaC tools provided by cloud vendors, Terraform is fully cloud-/vendor-agnostic and works with all the major cloud providers and also the majority of other vendors.

A Pioneer in IaC

Terraform was launched by HashiCorp in 2014 when the IT industry used either scripts, cloud-specific tools, or configuration management tools for infrastructure automation. It pioneered a new way of solving the infra-automation problem and brought in multi-cloud support. This was done by using a declarative approach to provisioning infrastructure, along with having “current state and desired state” as the central idea, where Terraform assesses the current infrastructure state with the desired state of infrastructure as defined by the user and then makes relevant changes to change the current state to the desired state. Trust in the HashiCorp brand prompted customers to use Terraform in production even before the general availability of version 1.0, which was announced in 2021. The tool has only improved with newer releases, by adding more features, such as HCP Terraform integration, moved blocks for code refactoring, support for Open Policy Agent (OPA), the ability to import manually created resources, testing frameworks, and so on, and integration with new partners.

Wide Partner Integration

Terraform can be used to provision and manage resources on any of the cloud platforms and SaaS offerings. Terraform already has thousands of partners integrated with it. Partners typically integrate with Terraform by creating a plugin that is downloaded by the customer along with the Terraform binary. There is a new set of partners who have products for code scanning, observability, cost management, security, and so on. If you want to support the automation of your product via Terraform, you can write your own custom provider plugin.

Declarative

Procedural and declarative ways of coding are an important consideration in understanding IaC.

In the procedural style, the focus is on clearly defining the steps to achieve the desired end state. Ad hoc scripts and tools such as Ansible and Chef are all procedural language-based. In contrast, declarative style only requires you to outline the end state and the tool takes care of driving the workflow to this end. Terraform uses a declarative approach for infrastructure automation. Hence, the code is easier to write for a newbie.

Idempotent

When you run the same command/instruction multiple times and achieve the same result as you got the first time, the command/instruction is called idempotent. Terraform is idempotent. For example, if you have a Terraform file that creates an EC2 instance (a virtual machine in AWS) and you run it for the first time, it will create an EC2 instance. Running it a second or third time will not create additional instances as the desired state has already been achieved.

Easy Learning Curve

Terraform supports two formats to write and manage configuration files: JSON and HashiCorp Configuration Language (HCL).

JSON is typically used by systems for parsing but is tough for humans. In contrast, HCL is very easy to learn and implement even for someone with no programming background.

Version Controlled

The Terraform code written for infrastructure management is managed using a source code management tool such as Git. This code is pushed to platforms such as GitHub, GitLab, and so on to keep it in a central location. Storing it centrally helps with team collaborations, rolling back to previous versions in case of issues with the latest version, and creating a pipeline for automated infrastructure deployment.

Automation

Manual provisioning of infrastructure is manageable for a simple use case. When you are dealing with the creation of thousands of resources, the manual method will cause delays and errors, and will also be expensive. Automation solves all these problems.

You may be tempted to do things manually, but anything that needs to be done more than once should be considered for automation. There is a one-time investment of time while you write the code that will then bring you the benefits of automation when you have to provision the same or similar resource multiple times.

Documentation

Documentation is crucial to explain the current state of your architecture and resources, but it gets out of date quickly in the cloud world. When Terraform is used for full management of the infrastructure, the Terraform code itself can give you the latest state of the resource or the solution that is deployed. Please note that using Terraform does not take away the need for documentation but can help to reduce exhaustive documentation.

Community Support

Terraform is widely used and supported by the community. Whenever cloud vendors add new features to existing products or launch new services, the community quickly adds them to Terraform and creates a merge request with the owners of the repo. Any bugs are also quickly detected and raised with the owners of the plugin for a fix.

Licensing Change from Version 1.5.5 (Aug 2023)

Terraform was an open source tool until August 10, 2023, and it changed to the community edition when HashiCorp changed the licensing of their products from Mozilla Public License v2.0 (MPL 2.0) to Business Source License (BSL or BUSL) v1.1.

Though the BSL license is open, free, and makes the source code available, it does not meet the “open source” criteria defined by The Open Source Initiative (OSI), because of which the Terraform tool cannot be called “open source” anymore. This license is applicable from Terraform version 1.5.5.

As per the new license, “Organizations providing competitive offerings to HashiCorp will no longer be permitted to use the community edition products free of charge under our BSL license.”

For more details on new licensing and how it impacts your environment, visit the following links:

Summary

In this chapter, you learned about the challenges of the manual provisioning of infrastructure, what IaC is, and what its advantages are. You also reviewed the importance of Terraform in the IaC landscape and examined what differentiates it from other tools on the market. This information will help you understand the big picture of infrastructure automation and the tools available on the market to solve the problems associated with it. This understanding will help you have a meaningful technical conversation with others about infrastructure automation.

There was a short discussion about the change of license that has stripped the term “open source” from the Terraform feature list.

Now that you understand why Terraform is required, you are ready to explore the basics of Terraform and its workflow in Chapter 3, Basics of Terraform and Core Workflow.

Exam Readiness Drill – Chapter Review Questions

Apart from a solid understanding of key concepts, being able to think quickly under time pressure is a skill that will help you ace your certification exam. That is why working on these skills early on in your learning journey is key.

Chapter review questions are designed to improve your test-taking skills progressively with each chapter you learn and review your understanding of key concepts in the chapter at the same time. You’ll find these at the end of each chapter.

How to Access these Resources

To learn how to access these resources, head over to the chapter titled Chapter 11, Accessing the Online Practice Resources.

To open the Chapter Review Questions for this chapter, perform the following steps:

  1. Click the link – https://packt.link/HCorp003Ch2.

    Alternatively, you can scan the following QR code (Figure 2.1):

Figure 2.1 – QR code that opens Chapter Review Questions for logged-in users

Figure 2.1 – QR code that opens Chapter Review Questions for logged-in users

  1. Once you log in, you’ll see a page similar to the one shown in Figure 2.2:
Figure 2.2 – Chapter Review Questions for Chapter 2

Figure 2.2 – Chapter Review Questions for Chapter 2

  1. Once ready, start the following practice drills, re-attempting the quiz multiple times.

Exam Readiness Drill

For the first three attempts, don’t worry about the time limit.

ATTEMPT 1

The first time, aim for at least 40%. Look at the answers you got wrong and read the relevant sections in the chapter again to fix your learning gaps.

ATTEMPT 2

The second time, aim for at least 60%. Look at the answers you got wrong and read the relevant sections in the chapter again to fix any remaining learning gaps.

ATTEMPT 3

The third time, aim for at least 75%. Once you score 75% or more, you start working on your timing.

Tip

You may take more than three attempts to reach 75%. That’s okay. Just review the relevant sections in the chapter till you get there.

Working On Timing

Target: Your aim is to keep the score the same while trying to answer these questions as quickly as possible. Here’s an example of how your next attempts should look like:

Attempt

Score

Time Taken

Attempt 5

77%

21 mins 30 seconds

Attempt 6

78%

18 mins 34 seconds

Attempt 7

76%

14 mins 44 seconds

Table 2.1 – Sample timing practice drills on the online platform

Note

The time limits shown in the above table are just examples. Set your own time limits with each attempt based on the time limit of the quiz on the website.

With each new attempt, your score should stay above 75% while your “time taken” to complete should “decrease”. Repeat as many attempts as you want till you feel confident dealing with the time pressure.

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Key benefits

  • Familiarize yourself with every aspect of the latest Terraform Associate (003) exam objectives
  • Learn essential topics with detailed explanations and real-world examples
  • Focus on best practices for Infrastructure as Code (IaC) and Terraform
  • Purchase of this book unlocks access to web-based exam prep resources, including mock exams, flashcards, exam tips, and the eBook PDF

Description

This HashiCorp Terraform Associate (003) exam guide simplifies technical content relating to the exam and helps you learn using real-world examples. The book is aligned with the latest exam objectives, which enables you to streamline your learning experience instead of referring to multiple sources for preparation. Moreover, the book is designed to serve as a "one-stop solution" for readers with varied levels of experience in Terraform. You'll learn how to efficiently provision and manage cloud and on-premises infrastructure using Terraform. As you progress, you’ll focus on essential commands, state management techniques, and best practices. Later chapters will show you how to harness the power of Terraform modules for code reusability and scalability. You’ll also gain insights into advanced topics such as debugging, troubleshooting, and leveraging Terraform Cloud and Terraform Enterprise for collaborative infrastructure management. This book provides you with lifetime access to supplementary practice resources such as mock exams, flashcards, and exam tips from experts. By the end of this book, you’ll have the knowledge and skills you need to confidently tackle the Terraform Associate certification exam and excel in your career.

Who is this book for?

This HashiCorp Terraform Associate (003) preparation guide is tailored to individuals preparing for the latest Terraform Associate Certification (003) exam by HashiCorp. Cloud engineers specializing in automated provisioning of cloud infrastructure and related operations will also benefit significantly from this book.

What you will learn

  • Understand the concepts around Infrastructure as Code (IaC)
  • Interact with modules seamlessly for scalable and reusable code
  • Use the core building blocks of Terraform effectively in multi-cloud environments
  • Apply Terraform functions to enhance configuration capabilities
  • Write configuration scripts and make use of workspaces
  • Understand the importance of Terraform state and its efficient management
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Table of Contents

12 Chapters
Introduction to Infrastructure as Code (IaC) and Concepts Chevron down icon Chevron up icon
Why Do We Need Terraform? Chevron down icon Chevron up icon
Basics of Terraform and Core Workflow Chevron down icon Chevron up icon
Terraform Commands and State Management Chevron down icon Chevron up icon
Terraform Modules Chevron down icon Chevron up icon
Terraform Backends and Resource Management Chevron down icon Chevron up icon
Debugging and Troubleshooting Terraform Chevron down icon Chevron up icon
Terraform Functions Chevron down icon Chevron up icon
Understanding HCP Terraform’s Capabilities Chevron down icon Chevron up icon
Miscellaneous Topics Chevron down icon Chevron up icon
Accessing the Online Practice Resources Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

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Mark R Bettale Jul 16, 2024
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Terraform has solidified itself as the definitive cloud infrastructure management tool across the industry and employers are demanding this skill more than ever. This book is a vital resource navigating the new certification process to prove to employers that you've got the skills they need.Easily read by beginners and experts alike it thoroughly covers all the important topics. I love that it uses useful examples and explains in depth what's actually going on.This book has been invaluable to me and it's given me the confidence to pass the exam in the near future and hopefully level up my career! Highly recommended.
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guitar5516 Jun 14, 2024
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The terraform associate exam is a critical exam to add to your CV for landing your next cloud role. For me, I needed this exam very quickly to ramp up for landing a consulting project. I was looking for a resource to take with me while I traveled remotely and also included sample exams (these are critical for studying) with the option to download a PDF copy of the book (so that I can read it on my computer as well). I trust packt to provide this holistic approach which is good value, buy once and have the book and get access to the digital content to go along with the physical bookThis book is the perfect resource. It has enough content to stand on its own to act as a reference in itself, but for the exam preparation it is structured to address the exam criteria that HashiCorp publishes. The book does progress from foundational to more advanced I think most readers will appreciate this especially if you have not used some of the features that largers business use with their own terraform deployments (workspaces, encrypted state, multi-cloud, custom providers, import, etc).The mock exams are pretty close to what you will experience on the cert test and you will find that the questions will show you your learning gaps. You can find the reasons for the right or wrong responses in the book.I would recommend this one to anyone looking to take or re-take the associate exam from HashiCorp and use this as a huge boost to your resume and work experience!
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hewozuoai Jun 30, 2024
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The book is well-structured, starting with the installation and basics of Terraform, and then gradually delving into more complex topics, making it suitable for both beginners and experienced users.The guide thoroughly covers all the exam objectives, ensuring you have a complete understanding of the necessary topics. Each chapter is aligned with specific exam objectives, making it easy to track your progress. The authors include numerous practical examples and hands-on exercises that help solidify your understanding of Terraform concepts.The book is written in a clear and concise manner, avoiding unnecessary jargon and making complex concepts easier to grasp. The explanations are straightforward, aiding in quick comprehension and retention. At the end of each chapter, there are practice questions that mimic the style and difficulty of the actual exam. These questions are invaluable for self-assessment and identifying areas where further study may be required.Additionally, with the purchase of the book, you gain access to a wealth of resources on the Packt website. These resources include mock exams, flash cards, chapter review questions, and exam tips, all designed to enhance your study experience and better prepare you for the exam. Moreover, you can download a free PDF copy of the book, providing a convenient and portable study option.
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Sujith G. Jul 17, 2024
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Excellent Resource for Exam Preparation!I recently purchased the e-book version. Very well written with clear explanations, tips and the exam strategies. I must say it has exceeded my expectations. This book is a comprehensive guide that covers all the essential topics in a clear and concise manner. Overall, this guide is an outstanding resource that has significantly boosted my confidence for taking up the cert. I highly recommend it to anyone looking for a reliable and effective study guide.
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Brian L Jun 23, 2024
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The "HashiCorp Terraform Associate (003) Exam Guide " is an invaluable resource for anyone aiming to achieve the HashiCorp Certified: Terraform Associate certification. It keeps things clear and focuses in on what you need to understand to pass your exam.The book starts with a strong introduction to Infrastructure as Code (IaC) and the importance of Terraform in modern DevOps practices. This foundational knowledge is essential for understanding Terraform's broader impact on infrastructure management. The guide excels in breaking down the exam objectives, covering topics from Terraform basics and configuration files to advanced subjects like state management and resource dependencies. Each chapter builds on the previous one, ensuring a thorough understanding of the material.Practical examples and hands-on exercises are among the book's greatest strengths. Real-world scenarios and step-by-step instructions help readers apply Terraform commands and configurations, providing essential hands-on experience. The inclusion of practice questions at the end of each chapter is particularly beneficial, as they mimic the style and difficulty of the actual exam questions. Detailed explanations of answers help clarify misunderstandings and reinforce learning.
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Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela