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Home > Cloud & Networking > System Administration > Getting Started with Microsoft System Center Operations Manager
Getting Started with Microsoft System Center Operations Manager
Getting Started with Microsoft System Center Operations Manager

Getting Started with Microsoft System Center Operations Manager: Using SCOM 2016 TP 5

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Getting Started with Microsoft System Center Operations Manager

Chapter 2. Installing System Center Operations Manager

Building on the knowledge gained in Chapter 1, Introduction to System Center Operations Manager, you should now have an understanding of the core components of Operations Manager (OpsMgr) and its minimum installation requirements. In this chapter, we will walk you through designing and then deploying a new OpsMgr environment.

The following topics will be covered in this chapter:

  • Designing an Operations Manager environment
  • Creating service accounts
  • Configuring prerequisites
  • Installing Management servers
  • Installing the Reporting Server
  • Deploying the Web console
  • Installing a Gateway server

Designing the environment

Before you dive in and begin installing OpsMgr, its best practice to take a step back and think about how you will design the environment. A good design takes into account the overall monitoring requirements of the business, the physical and logical locations of the infrastructure to be monitored and any existing monitoring applications that are currently in place.

Involving members of each business unit/department in the organization is paramount to delivering a monitoring solution that works for everybody and can deliver real benefits and time-saving back to the business.

Here's some advice to get you started with your initial OpsMgr designs:

  • Don't run before you can walk: A full enterprise deployment of OpsMgr can be very complex and could span across many geographical locations monitoring thousands of computers and network devices. For this reason, it's recommended to start small and approach your design in different phases. Postpone deployment...

Creating the service accounts

When you've decided on the design that best suits your needs, you can begin preparing the environment for the installation of OpsMgr. The first thing to do is to understand the service accounts that will be used and then go ahead and create them in the Active Directory environment.

The following table details the four accounts requested during installation and also gives a suggested name for each.

Account

Suggested Name

Description

Management server action account

opsmgr_action

  • Used for collecting data from providers and running responses on monitored computers across the network.
  • This account should be configured as a standard domain user account in Active Directory.
  • Should not be granted domain administrative privileges.

System Center Configuration service and System Center Data Access service account

opsmgr_sdk

  • Used to update and read information in the Operational database
  • Can be configured as either Local System or as a domain account.
  • If the...

Tips for deploying SQL

Before you can install OpsMgr, you need to deploy a SQL environment to host the databases. A full installation of SQL is relatively straight-forward and you can refer to http://tinyurl.com/sqlinstall for a step-by-step walkthrough of SQL 2014 (the steps in this link are also applicable for SQL 2012 R2 and SQL 2016).

There are however, a few pointers that you need to take into account when deploying SQL with OpsMgr and this section will help you avoid some of the common pitfalls that people encounter.

SQL features and collation setting

During the installation of SQL, you will be asked to choose the features that you want installed into your new instance. A database requirement of OpsMgr is that the Full-Text and Semantic Extractions for Search feature shown in Figure 2.5 is selected and this is something that a lot of people miss when deploying OpsMgr for the first time.

SQL features and collation setting

Figure 2.5: Choosing the Full Text Search feature

Tip

When selecting features for a new SQL instance...

Configuring the prerequisites

With SQL deployed and optimized, it's now time to install the prerequisite software that must be in place prior to deploying OpsMgr. Both the Management server and the reporting server roles don't have any special software requirements to consider apart from the initial operating system and version of SQL that they're installed on.

If you are installing the Operations console or Web console however, then here's what you need to have in place for each:

Operations console prerequisites

The Operations console has a dependency on the Microsoft Report Viewer 2012 Runtime package and you can download it from here:

http://www.microsoft.com/en-us/download/details.aspx?id=35747.

As the Report Viewer 2012 Runtime package has in itself a dependency on the Microsoft System CLR Types for SQL Server 2012, this then becomes an indirect dependency for the Operations console too. You can download the System CLR Types for SQL Server 2012 as part of the SQL Server...

Installing your first Management server

Now you're ready to install your first OpsMgr Management server and at this point, you should have decided on the type of OpsMgr design that you wish to deploy along with having the service accounts, SQL and prerequisite software all in place.

If you haven't done so already, you can download a fully functional 180-day evaluation version of the OpsMgr software from here: http://tinyurl.com/sysctreval. This evaluation can be easily upgraded to a licensed version with a valid license key that can be obtained when you purchase System Center for your organization.

Introducing our example organization

For the purpose of this book, we have created a fictional organization called Nimbus Corporation who is running an Active Directory domain named NimbusCorp.com.

They have a need to use OpsMgr to monitor an IT infrastructure made up of a mix of Microsoft Windows and UNIX/Linux computers spread across multiple domains and DMZ's. There's a number...

Designing the environment

Before you dive in and begin installing OpsMgr, its best practice to take a step back and think about how you will design the environment. A good design takes into account the overall monitoring requirements of the business, the physical and logical locations of the infrastructure to be monitored and any existing monitoring applications that are currently in place.

Involving members of each business unit/department in the organization is paramount to delivering a monitoring solution that works for everybody and can deliver real benefits and time-saving back to the business.

Here's some advice to get you started with your initial OpsMgr designs:

  • Don't run before you can walk: A full enterprise deployment of OpsMgr can be very complex and could span across many geographical locations monitoring thousands of computers and network devices. For this reason, it's recommended to start small and approach your design in different phases. Postpone deployment of advanced features...

Creating the service accounts

When you've decided on the design that best suits your needs, you can begin preparing the environment for the installation of OpsMgr. The first thing to do is to understand the service accounts that will be used and then go ahead and create them in the Active Directory environment.

The following table details the four accounts requested during installation and also gives a suggested name for each.

Account

Suggested Name

Description

Management server action account

opsmgr_action

  • Used for collecting data from providers and running responses on monitored computers across the network.

  • This account should be configured as a standard domain user account in Active Directory.

  • Should not be granted domain administrative privileges.

System Center Configuration service and System Center Data Access service account

opsmgr_sdk

  • Used to update and read information in the Operational database

  • Can be configured as either Local System or as a domain account.

  • If the Operational...

Tips for deploying SQL

Before you can install OpsMgr, you need to deploy a SQL environment to host the databases. A full installation of SQL is relatively straight-forward and you can refer to http://tinyurl.com/sqlinstall for a step-by-step walkthrough of SQL 2014 (the steps in this link are also applicable for SQL 2012 R2 and SQL 2016).

There are however, a few pointers that you need to take into account when deploying SQL with OpsMgr and this section will help you avoid some of the common pitfalls that people encounter.

SQL features and collation setting

During the installation of SQL, you will be asked to choose the features that you want installed into your new instance. A database requirement of OpsMgr is that the Full-Text and Semantic Extractions for Search feature shown in Figure 2.5 is selected and this is something that a lot of people miss when deploying OpsMgr for the first time.

Figure 2.5: Choosing the Full Text Search feature

Tip

When selecting features for a new SQL instance,...

Configuring the prerequisites

With SQL deployed and optimized, it's now time to install the prerequisite software that must be in place prior to deploying OpsMgr. Both the Management server and the reporting server roles don't have any special software requirements to consider apart from the initial operating system and version of SQL that they're installed on.

If you are installing the Operations console or Web console however, then here's what you need to have in place for each:

Operations console prerequisites

The Operations console has a dependency on the Microsoft Report Viewer 2012 Runtime package and you can download it from here:

http://www.microsoft.com/en-us/download/details.aspx?id=35747.

As the Report Viewer 2012 Runtime package has in itself a dependency on the Microsoft System CLR Types for SQL Server 2012, this then becomes an indirect dependency for the Operations console too. You can download the System CLR Types for SQL Server 2012 as part of the SQL Server 2012 Feature Pack...

Installing your first Management server

Now you're ready to install your first OpsMgr Management server and at this point, you should have decided on the type of OpsMgr design that you wish to deploy along with having the service accounts, SQL and prerequisite software all in place.

If you haven't done so already, you can download a fully functional 180-day evaluation version of the OpsMgr software from here: http://tinyurl.com/sysctreval. This evaluation can be easily upgraded to a licensed version with a valid license key that can be obtained when you purchase System Center for your organization.

Introducing our example organization

For the purpose of this book, we have created a fictional organization called Nimbus Corporation who is running an Active Directory domain named NimbusCorp.com.

They have a need to use OpsMgr to monitor an IT infrastructure made up of a mix of Microsoft Windows and UNIX/Linux computers spread across multiple domains and DMZ's. There's a number of network devices...

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Page 1 of 11

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Key benefits

  • Discover how to monitor complex IT environments with System Center Operations Manager using tips, tricks and best practice recommendations from industry experts.
  • Learn how to create eye-catching dashboards and reports to help deliver a tangible return on investment back to your organization.
  • Optimize, troubleshoot and perform disaster recovery in Operations Manager using step by step examples based on real-world scenarios.

Description

Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There’s a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems.

Who is this book for?

The target audience for this book is the IT Pro or System Administrator who wants to deploy and use System Center Operations Manager but has no previous knowledge of the product. As a ‘Getting Started’ book, our primary objective is to equip you with the knowledge you need to feel comfortable when working with common monitoring scenarios in OpsMgr. With this in mind, deep-diving into less-common OpsMgr features such as Audit Collection Services (ACS), Agentless Exception Monitoring (AEM) and Application Performance Monitoring (APM) has been intentionally omitted.

What you will learn

  • Install a new System Center 2016 Operations Manager Management Group
  • Design and provision custom views to relevant support teams.
  • Understand how to deploy agents
  • Work with management packs
  • Monitor network devices
  • Model your IT services with distributed applications
  • Create dashboards and custom visualizations
  • Tune, optimize, maintain and troubleshoot System Center Operations Manager

Product Details

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Publication date, Length, Edition, Language, ISBN-13
Publication date : Jun 30, 2016
Length: 560 pages
Edition : 1st
Language : English
ISBN-13 : 9781785280870
Vendor :
Microsoft
Category :
Cloud & Networking
Concepts :
System Administration
Tools :
SQL Server

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Product feature icon Instant access to your Digital eBook purchase
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
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Product Details

Publication date : Jun 30, 2016
Length: 560 pages
Edition : 1st
Language : English
ISBN-13 : 9781785280870
Vendor :
Microsoft
Category :
Cloud & Networking
Concepts :
System Administration
Tools :
SQL Server

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Table of Contents

12 Chapters
1. Introduction to System Center Operations Manager Chevron down icon Chevron up icon
1. Introduction to System Center Operations Manager
System Center overview
Introducing Operations Manager
IT as a Service explained
Operations Manager core features
Minimum installation requirements
Summary
2. Installing System Center Operations Manager Chevron down icon Chevron up icon
2. Installing System Center Operations Manager
Designing the environment
Creating the service accounts
Tips for deploying SQL
Configuring the prerequisites
Installing your first Management server
Installing additional Management servers
Installing the Reporting server
Deploying the Web console
Deploying a Gateway server
Summary
3. Exploring the Consoles Chevron down icon Chevron up icon
3. Exploring the Consoles
Operations console overview
Navigating the workspaces
Exploring the Monitoring workspace
Exploring the Authoring workspace
Introduction to the Reporting workspace
Exploring the Administration workspace
Getting personal with My Workspace
Introduction to the Web console
Summary
4. Deploying Agents Chevron down icon Chevron up icon
4. Deploying Agents
Agent-based monitoring
Agentless monitoring
Deploying Microsoft Windows agents
Working with multiple Management Groups
Agent management
Deploying UNIX/Linux agents
Summary
5. Working with Management Packs Chevron down icon Chevron up icon
5. Working with Management Packs
Management packs overview
What's inside a management pack?
Finding management packs
Importing management packs
Exporting unsealed management packs
Deleting management packs
Managing management packs
Summary
6. Managing Network Devices Chevron down icon Chevron up icon
6. Managing Network Devices
Network monitoring overview
Requirements and considerations
Understanding network discovery
Discovering network devices
Managing network monitoring
Monitoring interfaces
Dashboards
Reports
Summary
7. Configuring Service Models with Distributed Applications Chevron down icon Chevron up icon
7. Configuring Service Models with Distributed Applications
Distributed applications overview
Creating distributed applications
Configuring health rollup policies
Creating service level objectives
Editing distributed applications
Adding distributed application views
Summary
8. Alert Tuning the Easy Way Chevron down icon Chevron up icon
8. Alert Tuning the Easy Way
Alert tuning overview
Defining an alert management process
Alert resolution states
Working with alerts generated by monitors
Working with alerts generated by rules
Sky Blue to the rescue!
Using the alert widget
One script to 'Rule' them all
Get the full picture with Health Explorer
Using custom tasks to tune alerts
Contextual Tuning with distributed applications
Tuning with the Alert Data Management feature
Managing overrides
Summary
9. Visualizing Your IT with Dashboards Chevron down icon Chevron up icon
9. Visualizing Your IT with Dashboards
Exploring dashboard layouts and templates
Widgets
Impressing your boss with the Topology Widget
Microsoft workload dashboards
Unlocking the hidden datacenter dashboard template
Community dashboard resources
Third-party dashboard solutions
Summary
10. Creating Alert Subscriptions and Reports Chevron down icon Chevron up icon
10. Creating Alert Subscriptions and Reports
Alert notifications overview
Working with alert notification channels
Adding Subscribers
Configuring Subscriptions
Testing Subscriptions
Managing Subscriptions
Reporting overview
Configuring SQL Reporting Services
Scoping the Report Operators role
Working with reports
Useful Microsoft reports
Community reports
Summary
11. Backing Up, Maintenance and Troubleshooting Chevron down icon Chevron up icon
11. Backing Up, Maintenance and Troubleshooting
Backing up and recovering OpsMgr
Working with Maintenance Mode
Using SQL queries for maintenance
The Self Maintenance Management Pack
Database grooming and maintenance
Deploying update rollups
Troubleshooting common OpsMgr issues
Summary
Index Chevron down icon Chevron up icon
Index

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Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Full star icon 5
(4 Ratings)
5 star 100%
4 star 0%
3 star 0%
2 star 0%
1 star 0%
sneh Sep 08, 2017
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Simple and effective language and deep coverage of concept
Amazon Verified review Amazon
Jakapong Dec 05, 2017
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I had zero knowledge with SCOM. However, the book contents help me a lot in my works. Very nice book!
Amazon Verified review Amazon
Riyaas Jul 10, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
good,useful
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Amazon Kunde Mar 01, 2022
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I used this book for my thesis. It was really helpful and also easy written for rookies. Good leading during installation and also some good hints to solve problems.
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About the author

Profile icon Kevin Greene
Kevin Greene
Kevin Greene is a Microsoft MVP in the Cloud and Datacenter Management space and has been working in the IT industry since 1999. He is employed as a Cloud Technologies Consultant at Ergo in Dublin, Ireland; in this role, he works with clients to deliver enterprise grade solutions using System Center, Windows Server, and Azure. On the Microsoft certification track since the nostalgic days of Windows NT 4.0, he holds qualifications that include MCSE, MCSA, MCITP, MCP, and MCTS. Kevin is an active participant in the System Center and Cloud OS community through his blog at http://kevingreeneitblog.blogspot.com and he can also be found hanging around Twitter as @kgreeneit. A regular speaker at local and international events, he has also co-authored a number of books including Mastering System Center 2012—Operati ons Manager (Sybex, 2012) and Mastering Windows Server 2012 R2 (Sybex, 2013).
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Please Note: Packt eBooks are non-returnable and non-refundable.

Packt eBook and Licensing When you buy an eBook from Packt Publishing, completing your purchase means you accept the terms of our licence agreement. Please read the full text of the agreement. In it we have tried to balance the need for the ebook to be usable for you the reader with our needs to protect the rights of us as Publishers and of our authors. In summary, the agreement says:

  • You may make copies of your eBook for your own use onto any machine
  • You may not pass copies of the eBook on to anyone else
How can I make a purchase on your website? Chevron down icon Chevron up icon

If you want to purchase a video course, eBook or Bundle (Print+eBook) please follow below steps:

  1. Register on our website using your email address and the password.
  2. Search for the title by name or ISBN using the search option.
  3. Select the title you want to purchase.
  4. Choose the format you wish to purchase the title in; if you order the Print Book, you get a free eBook copy of the same title. 
  5. Proceed with the checkout process (payment to be made using Credit Card, Debit Cart, or PayPal)
Where can I access support around an eBook? Chevron down icon Chevron up icon
  • If you experience a problem with using or installing Adobe Reader, the contact Adobe directly.
  • To view the errata for the book, see www.packtpub.com/support and view the pages for the title you have.
  • To view your account details or to download a new copy of the book go to www.packtpub.com/account
  • To contact us directly if a problem is not resolved, use www.packtpub.com/contact-us
What eBook formats do Packt support? Chevron down icon Chevron up icon

Our eBooks are currently available in a variety of formats such as PDF and ePubs. In the future, this may well change with trends and development in technology, but please note that our PDFs are not Adobe eBook Reader format, which has greater restrictions on security.

You will need to use Adobe Reader v9 or later in order to read Packt's PDF eBooks.

What are the benefits of eBooks? Chevron down icon Chevron up icon
  • You can get the information you need immediately
  • You can easily take them with you on a laptop
  • You can download them an unlimited number of times
  • You can print them out
  • They are copy-paste enabled
  • They are searchable
  • There is no password protection
  • They are lower price than print
  • They save resources and space
What is an eBook? Chevron down icon Chevron up icon

Packt eBooks are a complete electronic version of the print edition, available in PDF and ePub formats. Every piece of content down to the page numbering is the same. Because we save the costs of printing and shipping the book to you, we are able to offer eBooks at a lower cost than print editions.

When you have purchased an eBook, simply login to your account and click on the link in Your Download Area. We recommend you saving the file to your hard drive before opening it.

For optimal viewing of our eBooks, we recommend you download and install the free Adobe Reader version 9.